Question about Samsung 24.6 Cu. Ft. 4-Door Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
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Posted on Jan 02, 2017
SOURCE: Samsung Refrigerator
I have a RS2544SL side by side Samsung with a defrost sensor failure light upon a plug-in reboot, according to the service manual, which I purchase from Samsung so that I could help a local service provider unsuccessfully fix the unit.
The unit was less than 3 years old when I started having problems. The freezer side works although the unit will not re-boot following a power outage because is hangs-up on the defrost sensor flashing light on the front display.
Samsung service providers have stopped working on Samsung refrigerators and Samsung would not suppor the repair.
I had an independent service provider install a new defrost sensor but the reboot-pluging program still hangs-up at the defrost sensor despite a newly installe defrost sensor from Samsung.
The freezer side continues to work well and problems continue with the refrigerator side. The unit continues to fail during power-outages because it hangs-up on the warning light. I by-pass by holding both power freeze and power refrigerator buttons for 10 second as described in the service manual. After by-passing the warning light, the performance of the refrigeration side continues to be unreliable.
What is my next step to get my relatively new Samsung side-by-side refrigerator fixed, since Samsung will not back their warranty and Costco where I bought the unit also will not backup the warranty and purchase.
Posted on Jun 11, 2008
You have to reset the light by pressing and holding the touch pad for 3-5 seconds. It doesn't reset on its own when you replace the filter
Posted on Dec 19, 2008
orrixcreek i have the same problem. how do you go into the samsung diagnostic? i pressed different buttons at the same time and they're giving me gibberish i dont understand. which specific buttons to press and what exactly do the codes mean? i called samsung and they told me the fridge was probably in "demo mode" that is used on the sales floor and they had me pressed the two left buttons for 6 seconds and a bleep occurred and the LCD went dim. it really didnt fix the problem.
Posted on Jul 20, 2009
SOURCE: Water is leaking inside my
It maybe need some maintenance like cleaning the filter on the bottom, also check the position of the fridge it needs to lean backwards a little bit.
Posted on Feb 28, 2011
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