Question about Intel D845GEBV2 Motherboard

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I can't get my sound chip to work. Have tried numerous "mirrors" also HD sound driver from Realtek. Even tried a few "guaranteed helper programs....all of which are fail and had to uninstall. What's left? Install an ipc soundblaster and the hell with it? Windos XP Home

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I'm going to assume you've made sure already that the speakers you're using are working properly. It's such an obvious thing that people often completely overlook it. I've had computers in for sound repairs where the problem was due to a damaged cable to the speakers, a bad speaker power supply, or failure in the speaker electronics.

First, make sure the integrated sound hasn't somehow gotten turned off in the BIOS settings. You can access those when the machine starts up by pressing the appropriate key or keys. Many computers use DEL or F2, but yours might be different. Look for a message when the power first comes on. They go by pretty fast sometimes, so keep a sharp eye on the screen. Once you're in the setup, you'll find an entry for "integrated peripherals" or something similar, and that's where you'll find the sound. I have seen settings mysteriously change, and simply reenabling the sound brings it back.

If that doesn't work, download the "official" drivers for your system. If this is a name-brand machine, get the drivers from the manufacturer's website by following their "drivers and downloads" or "support" links. Because manufacturers often get custom versions of hardware, you should get their drivers to make sure they will work properly. If this is a custom-built machine, get the drivers from the motherboard manufacturer's site.

Once you have the drivers, get to the Device Manager (Start -> Control Panel -> System -> Hardware tab -> Device Manager button), and find the entry for "Sound, video and game controllers" and see if any devices have a yellow exclamation mark by them. If so, right-click on the device and select "Uninstall" from the pop-up menu.

Most drivers are distributed as an executable program. Run the program you downloaded to try reinstalling the drivers. If the installation completes with no errors, and the Device Manager shows your sound device installed correctly, then get a new sound card. It is possible for the built-in sound to fail. You can get an internal sound card as a replacement, or a USB sound adapter. The USB adapter is simpler since you don't need to open the computer, but you'll get better performance from the internal one.

Good luck, and thanks for using Fixya!

Posted on Jan 01, 2011

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I'd be inclined to install a PCI soundcard, they are probably the best bet and usually give better quality sound reproduction too. This motherboard had a number of issues with the onboard sound

Posted on Jan 01, 2011

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