Question about Canon PowerShot S2 IS Digital Camera
Suddenly and without incident the lens will not retract and the screen has no image; powering on causes a motor to work and click but the lens can't move. It's stuck in the extended position. Batteries are okay. There has been no damage. It's a mystery to me.
Thank you for any suggestions,
This error is caused by a faulty lens motor, contaminated transmission, or mechanical damage from dropping. Unfortunately, there is no easy fix for this and it requires service from Canon or other repair facility.
Posted on Feb 11, 2009
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 22, 2012 | Sony Cyber-shot DSC-W170 Digital Camera
Jun 05, 2007 | Casio EXILIM EX-Z1000 Digital Camera
May 31, 2011 | Nikon COOLPIX L18 Digital Camera
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera
Dec 05, 2007 | Sony Cyber-Shot DSC-T3 Digital Camera
Feb 13, 2007 | Canon PowerShot A75 Digital Camera
Dec 10, 2006 | Kodak EasyShare CD33 Digital Camera
Sep 09, 2006 | Canon PowerShot Pro1 Digital Camera
73 people viewed this question
Usually answered in minutes!