Question about Acer Aspire 3610 Notebook
Check it is "seen" in the bios first, a failed device will often disappear from the bios
Then, in My Computer, see if you can see the DVD Icon
Now If you can see it, go to Control panel, device manager and see if there is a yellow exclaimation mark next to the device, indicating a problem. If there is, the device has possibly failed, but you can try to remove the retaining screw that holds it into the laptop remove the DVD and re-insert it. This works most times IF the device still has life left in it
IF you cannot see the DVD in My Computer, repost and I'll talk you through the next stage, which involves resetting the filters in the registry
Posted on Dec 31, 2010
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Posted on Jan 02, 2017
This will be one of two things, 1- a driver glitch, you will need to uninstall the drivers for the cd/dvd drive from the device manager, then reboot. The machine will find the drive and reinstall the drivers automatically. This will fix it if it's a driver problem. You can also try any updated driver utilities, or patches for the drive from Acer's support site. 2- the cd/dvd drive has failed and needs replaced. These are basically plug and play devices, they either work or they don't, so a majority of the time when the machine stops recognizing the drive, it's because the drive has malfunctioned. Unfortunately, these drives are considered sealed units and replacement parts aren't available.
Posted on Aug 30, 2008
SOURCE: My acer aspire 3610 sound
go to Start -> Control Panel -> System -> Hardware -> Device Manager.
Do you see any yellow markers with Exclamation points in them?
If so you need to reinstall the drivers.
IF not ---
got to Start -> Control Panel -> Sounds and Audio Devices
Check to make sure all the volumes are turned up.
And also make sure the volume is up with the physical volume buttons on your keyboard.
If you need drivers and need help installing
Please, Let me know :)
Posted on Dec 24, 2008
First step would be to try cleaning with a good quality dvd cleaner. Then see if drive detects. More than likely this problem is caused by a dirty laser lens or improper lens alignment. Cleaning should always be the first step in a problem you describe as 99% of the time it is the cure. Good luck.
Posted on Jun 01, 2009
I actually had to permorm this action yesterday.
First remove the small strip above the keyboard by unscrewing the three screws at the back of the machine that hold it; then twisting the screen al the way back and lifting it up.
Second unscrew the keyboard (2 screws) and lift it away (don't detach the cable).
Third: on the left side under the keyboard unscrew 3 screws that hold the cdrom in place.
Pull the drive out. The rest (taking the case of the dirve) should be transparent.
There is nothing on the bottom you have to unscrew!
Posted on Nov 05, 2009
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