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Paper tray pops out during printing, causing jam

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Take out paper tray completely and check whether paper has stuck inside machine which will not allow paper tray to lock properly OR paper tray lock may be worn out

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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I have a paper jam at the back of my printer, where do i open it


Hopefully this will help you. Good luck !

Causes of jams

NOTE If you are experiencing jams in the duplex paper path, make sure that the duplex-tray

lever is set to the correct media size for your country/region. Open the duplex-paper-path door

and look at the embossed arrow on the lever. Make sure that it points to the media size for your

country/region. If the size needs to be changed, push the lever all the way in for duplex printing

on letter- and legal-size media, or pull it all the way out for duplex printing on A4-size media.

A4

LTR,

LGL

A4

LTR,

LGL

Occasionally, paper or other print media can become jammed during a print job. Some causes include

the following events:

? The print media that is being used does not meet HP specifications.

? The media is damaged or has objects attached to it, such as staples or paper clips.

? The environment in which the print media was stored is too humid or too dry.

? The input trays are loaded incorrectly or overfilled, or the media guides are not set correctly.

? Too many sheets have accumulated in an output area, or sheets are blocking an output area.

? Media is added to or removed from an input tray during a print job or an input tray is removed from

the all-in-one during a print job.

? The cartridge door is opened during a print job.
ENWW

Mar 13, 2015 | HP LaserJet 3300 All-In-One Printer

1 Answer

My HP4100 keeps jamming under the toner cartridge. I have a repairman look at it 2 times and he cannot figure it out. Does anyone know what would be causing the jam. It seems to happen mostly on short...


1) Check all the paper jam locations (see "Clearing paper jams" in your printer manual). A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
2) If you are using a duplexer, check all the areas (including under the duplexer).
3) Check that the paper is correctly loaded in the tray - that all paper tray adjustments have been made, and that the trays are not overfilled. Make sure the paper is under the front and back tabs. (See the section on "loading paper" from your printer manual.)
4) Check that all trays and paper handling accessories are completely
inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
5) Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
6) Try printing to a different output bin or tray
7) The sheets might be sticking together. Try bending the stack to separate each sheet.
8) If you are printing from tray 1, try reducing the size of the stack.
If printing from the envelope feeder, make sure it is loaded correctly,
9) If you are printing small sizes, feed paper short edge first (see
the "Guidelines for printing custom-size paper" in your printer manual).
10) Turn over the stack of paper in the tray. Also try rotating the paper 180 degrees.
11) Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the "Paper Specifications" in your user manual).
12) Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or irregular paper.
13) Check that the environmental conditions for the printer are met (see the "Environmental Specifications" in your printer's user guide).
14) Avoid using paper that has already been used in a printer or copier.
15) Check that the power supplied to the printer is steady and meets printer specifications (refer to the "Electrical Specifications" in your printer's users guide).
16) Clean the printer and rollers (refer to the "Cleaning the Printer" section of your printer's user's guide).
17) Perform preventative printer maintenance if maintenance is due (refer to the "Performing Preventative Maintenance" section of your printer's user's guide).

Nov 21, 2013 | Office Equipment & Supplies

1 Answer

Page is not loading during printing


Occasionally, paper cannot be load during a print job.

Some of causes include:

• The tray is overfilled.

• The front cover has been opened during a print job.

• Paper that does not meet paper specifications has been used.

• Paper that is outside of the supported size range has been used.

If a paper jam occurs, the On Line/Error LED on the control panel lights red.

Find and remove the jammed paper. If it is invisible, look inside the printer.

Note: U would find the complete instructions along with the screen shots in the below link


http://tinyurl.com/notloading
Best of Luck

Dec 05, 2010 | Samsung ML 2010 Laser Printer

1 Answer

My xerox 3119 frequently pick up more than 1 paper during printing. It cause paper jam and make it very hard to print of both side of the paper. Can you help me solve this problem?


The xerox laser printer rollers have shrunk, causing the paper to be picked up in multiple.

Try to fan the paper before adding it to the paper tray.

Aug 11, 2010 | Xerox WorkCentre 3119 Laser Printer

1 Answer

Having message jam inside rear door and can not find any paper jam


Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.

I hope this solve your problem...thanks..


May 28, 2010 | HP LaserJet 2420 Printer

1 Answer

Hp LaserJet 4100 printer says its out of paper which is not the case, could someone assist me and figure what may be causes this problem? Thanks in Advance


Hi there,

Paper jams can occur in the following areas
1 Top cover and toner cartridge area
2 Optional envelope feeder
3 Input tray areas
4 Optional duplexer
5 Output areas (top and rear)
6 Fuser area

Solving repeated paper jams
* Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
* If using a duplexer, check all areas (including under the duplexer).
* Check that paper is correctly loaded in the trays, that all three adjustments have been made, and that the trays are not overfilled. Make sure paper is under the front and back tabs.
* Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
* Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
* Try printing to a different output bin.
* The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.
* If you are printing from tray 1, try reducing the size of the stack.
* If printing from the envelope feeder, make sure it is loaded correctly, pushing the bottom envelopes in slightly farther than the top envelopes.
* If you are printing small sizes, feed paper short edge first.
* Turn over the stack of paper in the tray. Also try rotating the paper 180°.
* Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the online user guide for paper specifications). Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or
irregular paper.
* Avoid using paper that has already been used in a printer or copier.
* Do not print on both sides of envelopes or transparencies.
* Print only on full sheets of labels and do not print on both sides of label sheets.
* Check that the power supplied to the printer is steady and meets printer specifications (see the online user guide for printer specifications).
* Clean the printer (see the online user guide procedures).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 09, 2009 | HP LaserJet 4100 Printer

1 Answer

Sencor problem


Pull the paper tray out and look inside.You'll see the feed roller.It needs to be cleaned with alcohol or water.Usually,paper dust on the roller causing it to loose friction and it starts slipping during paper feed,and printer jams.

Oct 08, 2009 | Samsung CLP 300 Laser Printer

2 Answers

How can fix the jammed paper situation?


hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

toi-i-17

Jul 30, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Cannot see a paper jam even when the messages say there is a Medi


The paper tray should lift to present the paper to the feed assembly. If the paper tray does not lift then that will require attention and a fairly extensive strip down to replace either the complete tray or just the lift assembly.

Apr 12, 2009 | Konica Minolta magicolor 2300DL Laser...

2 Answers

RECURRING PAPER JAM - BROTHER MFC 5860 CN


I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.a5999d3.jpg

Feb 02, 2008 | Office Equipment & Supplies

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