Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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When turn on my simpletech 250GB device its say one of my usb devices has malfunctioned and windows can not recognize it.

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This sounds like your USB bus does not have enough power available to run all devices that are connected to it.
If you are using a USB HUB, this is not unusual.
Try disconnecting other USB devices to see whether that allows the external drive to function properly. If it does, then I suggest that you get a "powered" USB hub to use to connect all of your devices.

Posted on Dec 31, 2010

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My simpletech 250gb cannot be recognized by my computer, i use window now but before i use mac, how can i open my files on my simpletech using widowsXP OS?


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

hope this helps

if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap

hope this helps

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1 Answer

When turn on my simpletech 250GB device its say one of my usb devices has malfunctioned and windows can not recognize it.


control panel admistrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
hope this helps

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New computer doesn't recognize device


uninstall the drivers for the hard drive then reboot install drivers that came with drive and then plug it in.

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My computer does not recognize the hardware when I connect it to my laptop. How can I get it to recognize it?


Try another USB port, if not try to check the hidden device on the device manager page at USB section and delete failed or unwanted USB

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SimpleTech 250GB External Hard Drive can't be recognized


First of all,

uncheck the "Allow the computer to turn off this device to save power" option in the device manager for USB Hub Properties, Power Management Tab.

Try rebooting the computer once as C:\Windows\inf\INFCACHE.1 file may be corrupted and need to be replaced (either restore a previous version or just delete it and try connecting again).

Next,completely uninstall all USB devices and the main hub and then re-install.


Sep 07, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Need driver


Hello maris12345

You shouldn't need drivers for your USB mass storage device on Windows XP. It should be "plug-n-play".

Is yours an older computer? If the computer's USB interface (hardware) is not at least USB ver 1.1 then that may be the problem. (I assume your external hard drive isn't being detected, yes?)

Can you run other USB devices on the same port(s) OK?

BJ

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Describe your SimpleTech 500GB is not a 250GB


You should not have to install and extra drivers for this device as Windows XP should find this device when you plug it in to the USB port. Try plugging it in to another USB port on your computer. Plug another device in to the USB and see if it works.
When you say the plug and play feature does not work, do you mean that Wndows does not see the device or the backup program is not working?

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SimpleTech 250GB External Hard Drive Installation problem


I suspect it's not getting enough power from the USB cable. Might need external power.

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