Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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Bottom of page is cut off sometimes printing from vista computer

I have an HP Officejet Pro L7580 hooked up to a router via ethernet. I have 2 computers on the network. One is running Windows XP and one is running Vista Home. The XP computer prints fine. The Vista computer cuts off the bottom (about 1 inch) of the print out. This happens from many different programs so I don't think it has any thing to do with the programs I am running. Sometimes it prints out fine. Any help would be appreciated.

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  • 23 more comments 
  • Anonymous Jul 25, 2008

    I'm having the exact same problem: it prints fine sometimes but intermittently and in different programs, cuts off the last line and a half. I'm using VIsta as well.

  • eelriver Aug 21, 2008

    I also have the same problem and have checked print preview. The print preview looks fine, but for no apparent reason it cuts off the print every once in a while. There seems to be no pattern, rhyme or reason. help!

  • Anonymous Sep 03, 2008

    Same again!
    It's nothing to do with the page setup - print preview is fine, and it happens when there's only a few lines of text.


  • pinkbug Sep 10, 2008

    Same exact problem and only with my Vista machine. XP not a problem. Does anyone have a solution? HP?

  • joe_printer Oct 08, 2008

    It is very interesting here are the factors that seem related:

    vista (sp1?)

    wireless

    hp



    (xp is ok, if you switched to wired ok.)

  • waitaweil Oct 11, 2008

    No matter we do and no matter what program we use the bottom of the is often cut off. It is frustrating and wasteful. We too are using it as a networked printer and it is only with Vista machine that we have this problem.

  • deeed Oct 15, 2008

    Same problem here with L7580 printer. Bottom of page (part of last line and footer) does not print... ONLY on page 1 of 2 page document (Word / Excel). 2nd page is OK. Only some documents, not all. Print preview looks fine.

    Running Office 2007 on Vista Home Premium - 64 bit on HP desktop via ethernet connection for past 6 months, the problem started recently (multiple times).

    HP support says it's a Microsoft issue (corrupted software)... I suspect NOT! I'm planning to plug another printer into my system. If it works OK, then I'll assume that the software is OK - and the printer is BAD.

    Any other ideas???

  • Anonymous Nov 06, 2008

    I have the same problem. Sometimes if I print the page twice, one straight after another, it prints the whole page for the second copy. It's weird .... and annoying.

    Not an issue with page setup - it looks fine on print preview.

    Driver issue would be my guess.


  • Anonymous Nov 06, 2008

    Same Problem

  • cnyndncr Nov 12, 2008

    Same problem here.Running Vista, wireless, and two computers. Printing from XP is OK. Intermittently cuts off bottom 1/2 inch. Does it in Word 07, Quick Books Pro 08, and printing web stuff. Print preview doesn't show anything wrong.

  • raadrian Nov 19, 2008

    I have exactly the same problem and need to get this fixed. Anyone find a solution yet? Nothing I've tried works.

  • Anonymous Dec 10, 2008

    I am also running Vista and running an HP Officejet Pro L7580

  • Anonymous Dec 16, 2008

    Same thing here, L7590, have been using without difficuty for last 2 months, just started this problem yesterday Have Vista, over wireless, etc. etc.

  • Anonymous Dec 22, 2008

    Vista--HP6180...Still waiting for some tech genius to give some USEFUL advice.

  • vthyng Dec 23, 2008

    kendrome, confirmed, your solution does not fix what I believe is an identical problem on my C6150

    Jeffius, I have the same problem on my wired connection to my C6150

    I am using Vista Ultimate 64bit. I have been hoping for an improved driver from HP for over a year now and they have not delivered. :(

    Vince

  • Anonymous Jan 09, 2009

    Same here, vista, network printer, random cut off of bottom line, no matter how long the page is, could be one line, could be 2 pages, 1st page cut off last line, second page works fine.

  • Anonymous Jan 28, 2009

    Yes, the print of the bottom line on any given page is randomly cut off by way of only a slight portion of the top of the characters is visible. When having this problem I have emailed the document from my laptop which is running VISTA to my desk top which is running XP and print the documents from there with no problems. Any help would be greatly appreciated.

  • cjacobs Feb 02, 2009

    Within the last few weeks I have a problem with the bottom half of a line of a footer not printing. I have the HP Officejet J6480 All-in-One and use it with Vista. I don't think there is a way to move the footer on Word 03 that I am using and this is a new problem. I have printed lots of pages using this printer and software. Could this be the result of a new cartridge that was installed?

  • Anonymous Feb 25, 2009

    I have the same problem - Vista, Word 2007, HP OfficeJet L7590 - randomly cuts off half of the last line, so you can see the top part of the letters, but not the bottom part. I read on another forum where a user changed the font color, and then it printed correctly. I tried it, and with a different font color, it prints correctly. When I switch it back to black, the bottom half of the last line disappears again.

  • Anonymous Mar 30, 2009

    Printing from Vista machine cuts off 1/2 of last line, printing from XP machine is oK.

  • Anonymous Apr 04, 2009

    Same problem. Tried changing the data type as described in solution # 3 -- No help. Then tried changing the print processor from the hpzpp5ha to WinPrint and printing quality is much better (so far).

  • Anonymous Apr 15, 2009

    same problem...help!

  • Anonymous Apr 27, 2009

    Ditto

    Photosmart D7460


  • sgnelson May 14, 2009

    I have the same problem with bottom 1.5 lines not printing. It happens totally randomly...most recently only on page 2 of a 4-page Publisher document. It usually occurs when I'm up against a deadline, which is totally infuriating!! I'm running Vista with an HP Photosmart C5180. I tried the work-around suggested (adding a couple lines in white), which did not work. I do not have the patience to talk to a foreign HP "customer service" rep. Any suggestions for a replacement driver for my C5180?



  • Guardson Nunez
    Guardson Nunez May 11, 2010

    Hi,

    I guess it has something to do with the page setup of the document. Try checking the preview of the document first before printing. That way, you will see the entire page before printing. Also, you can verify if some of the text below the page is within the page setup.




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16 Answers

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I had same problem with Vista machine and hp c309 printer cutting off 1/2 of last line. Tried all other listed fixes and none of them worked. Eventually I found a fix that worked for me though.
1. Go to the control panel and select the printer
2. Right click and select Properties
3. Go to the Ports tab
4. Uncheck 'Bidirectional Support'
5. Click apply.


Hope this helps! It worked for me.

Posted on Apr 27, 2010

  • 2 more comments 
  • mgordonb Sep 01, 2010

    This worked when nothing else did! Thanks!!!
    PS - I have an HP Photosmart C7280 with Windows Vista.

  • shelby_IA May 02, 2011

    Yay! Worked for me also! I have a HP Officejet 6500 wireless. This issue has happened to me with other printers and with other programs and operating systems. Awesome! Thanks!

  • agp47 May 20, 2011

    Thank you so much. Yes, it worked for me too. I am running Vista with an HP C6280 over my wireless network.

  • adipoo Jul 16, 2011

    Thank you so much. This worked for me with Vista and and L7580 Office jet Pro

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I think I might have solved this.


Under Printer Properties,
Select the Advanced Tab,
Click on "Print Process...",
Select "RAW [FF appended]",
Then Hit OK, and then Apply

Posted on Nov 17, 2008

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I HAD same / similar problem - where the print on the bottom of the page was (sometimes) cut off on various MS Office documents and explorer printouts... running a new HP (Vista) computer and HP L7580 printer. After MANY failed attempts to fix this through HP (and many good recommendations through FIXYA.COM - thank you), I finally found someone at HP who knew what he was doing (after I escalated my complaint). At this point, the problem is fixed - and it has been fine for several months now. I can now also thank HP for my improved ability to understand "broken" english (with Indian accent) due to this incident. Here's the fix:

SIMPLY, USE THE PRINTER DRIVER FOR A deskjet 990C printer.
Go to:
Control Panel,
Printer,
Add New Printer
Select suitable papameters for your installation
Select HP as manufacturer
and HP deskjet 990C for the printer
set as default
Press Next to install it.

Happy printing!

Based on the success I had with the 990C driver... and discussions I had with the tech rep., it's evident that the printer driver for the "L7500 series printer" has a bug in it... that HP is NOT going to fix. Based on the terrible customer service experience, this may also be the last product I ever buy from HP.

Posted on Apr 05, 2009

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HERE WAS MY SOLUTION: I threw my HP printer off a second story deck smashing it to pieces...and bought a Canon. Love it!!!!!

Posted on Dec 02, 2010

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I went into my printer settings and turned ON minimize margins. It worked for me. None of the other solutions worked for me.

Posted on Mar 02, 2010

  • livn4hersavi
    livn4hersavi Jan 15, 2013

    Thank you. i hadn't thought of something so simple. NONE of the other complicated solutions worked at all. This was mainly happening with pdf files, and I clicked on "shrink oversized pages" and it finally printed!

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This worked for me, HP PhotoSmart C6180, Vista 64Bit.
Both word and Excell 2007 would cut off last line or two. PDFs would print fine.

Under Printer Properties,
Select the Advanced Tab,
Click on "Print Processor",
Select "WinPrint"
Then Hit Apply, and then OK"

Now everything prints fine in word and excel. These settings seem to mess up Outlook printouts, though. Switching back to Print Processor "hpzpp4v2" (the previous setting) works in Outlook.

Posted on Jan 27, 2010

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I had this problem with an HP J4680 on Windows Vista Home Premium. When I print to the printer over USB everything was fine, but when I print to it over the wireless network, the last 0.5 mm of the last line would not print.

I knew the problem was then therefore related to something about the mode of printing. I tried many things, including changing the print processing options as mentioned above, none of which worked.

My solution ended up being to replace the WSD printer port with a Standard TCP/IP port and setting the printer IP to static to avoid having problems in the future.

I am not yet certain how this will influence by ability to scan or fax from the printer, but I don't know why it would. Atleast I can print now from the thing.

I am extremely upset with this issue and spent far too long trying to work with HP support. The HP support person was hopeless. I gave up and went off on my own. I hope HP releases drivers that correct this problem rightly in the future.

Posted on Nov 22, 2008

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None of the solutions offered so far helped me - though they were great ideas and got me on the right track. I suspect that each printer (mine is C309 series) and os (mine is windows 7) combination has a different fix.

This is what worked for me.
1) I went into Print Properties (on the window that pops for printing)
2) clicked on 'Features' tab up top then about halfway down on the left is an innocuous little check box for 'borderless'. That had been unchecked. I unchecked it.

I haven't had a problem with it skipping the last couple of lines since. However, it happens randomly so I'm not certain I fixed it. But it is looking good.

- thanks for all the suggestions! Guess it may taking trying all of them to find the one that fits each printer/os combination.

Annie

Posted on Apr 23, 2010

  • brandytip Apr 24, 2010

    This an addendum (and a correction) to my 'solution #10' - I realized I needed to ALSO use briana628's solution #5 (minimize margins).



    So try this...

    1) Go into Print Properties (on the window that pops for printing)
    2) Click on 'Features' tab up top. Then about halfway down on the left is an innocuous little check box for 'borderless'. That had been unchecked. I checked it

    3) Click on 'Advanced' tab up on and the first check box is 'minimize margins'. Make sure that's checked.



    I've been printing away and haven't had the problem show up again (yet), so that might do it (for me anyway).

    DO NOTICE that I had to look at the properties again when I opened other documents (sometimes it stays the same and the previous document, sometimes it changes).



    Annie

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Since I use several different versions of the same "base" document (or template) with different headers and sub-headers and a blank field, I re-wrote my base doc (or template) simply with a new blank document, I copied and pasted the header (s) from the old version, and then inserted a new footer using the vista version of word, and rather than using any old imported documents (the one which didn't print completely). I simply made a new version of that same letter on my vista machine. All docs now print complete without any changes to printer, or margins or anything.

Posted on May 19, 2009

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This is not a solution...it is a work around. I put a few words below the last line, set the color of those words to white (so you couldn't see the words on the page) and then printed. the last "real" line printed fine and of course the white words didn't show up. btw, I am running 64bit Vista PC with an HP wireless printer attached to a wireless router.

Posted on Apr 03, 2009

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I combined different solutions:

1. Turn ON "Minimize margins" (Printing Preferences > Advanced)
2. Uncheck (Turn OFF) "Bidirectional Support" (Printing Properties > Ports)
3. Select "WinPrint" > "RAW [FF appended]" (Printing Properties > Advanced > Print Processor...)

Performed ALL of these steps and it fixed my problem INSTANTLY!

Device: HP All-in-One C6200 Series

Posted on Sep 30, 2011

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"Borderless Printing" needs to be turned off: I experienced 3/4" being cut from the bottom of my 5x7 prints (portrait orientation) on letter sized glossy paper. Out of laziness, I had selected the shortcut for borderless, glossy printing sized to 8.5"x11", thinking that as long as the paper size was correct it would not matter. After experiencing the problem, I went under the Features tab and manually selected my paper type and paper size, then deselected the 'borderless' option. Tried printing again and got the full image.

Posted on Dec 02, 2010

  • nepenthe59 Jul 20, 2011

    In page scaling select the "scale to fit" option in the printing screen. Worked for me!

  • Remonc Feb 04, 2012

    Excellent , Very Simple and Correct Solution for this problem by Nepenthene59. The soultion is When you click on printing, you get options page, under that, for "Page Scaling", select "Fit To printable Area" and that works!!! yohooo..Thank you!!

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Most of the time, but not all of the time, I find this problem occurs with draft printing and does not occur if I change the print to fast normal. I also find it occurs randomly. Uses more ink, but less ink than the numerous failed attempts to print a report.

Posted on Sep 05, 2009

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I have an HP printer connected wireless to my desktop. Same printing problem. Solved it by changing the header/footer setting to 0".

Posted on May 04, 2009

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None of these work for me :(

Posted on Feb 11, 2014

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In page scaling select the "scale to fit" option in the printing screen. Worked for me!

Posted on Jul 20, 2011

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SOURCE: Bottom of page is cut off sometimes printing from vista computer

This is the solution from HP (I had to change my driver, not the preferable solution but it works):

Workaround There are two workarounds for this issue. Workaround one: Change the character format, document margins, and line spacing The issue often occurs due to specific formatting used in the document. It is often seen with specific fonts, especially Times New Roman, and specific font sizes, especially sizes 12-14. The document margin size and the line spacing might also cause the issue. Changing the format of the text and adjusting the line spacing and margin size can resolve the issue. It might require a single adjustment or it might require multiple adjustments to the potentially problematic elements. Adjust the font style, font size, margins, and line spacing formatting until the issue is resolved. If making these adjustments does not resolve the issue, or if the current formatting must be used, continue with the next workaround. Workaround two: Install and use the HP Deskjet 990c print driver The Deskjet 990c print driver can resolve the issue when used as the print driver when printing from the program where the issue is seen. Follow these steps to install the print driver. Step one: Install the HP Deskjet 990c print driver

  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), type control printers in the Start Search box, and then press Enter . The Printers window appears.
  2. Click Add a printer from the menu near the top of the window. The Add Printer dialog box appears.
  3. Click Add a local printer .
  4. Click Use existing port: , make sure that LPT1 is selected for the printer port, and then click Next .
  5. Under Manufacturer , click HP , under Printers , click hp deskjet 990c , and then click Next .
  6. Click Use the driver that is currently installed , and then click Next .
  7. Use the default printer name, click to remove the checkmark next to Set as the default printer , and then click Next .
  8. Click Do not share this printer , and then click Next .
  9. Click Finish to complete the setup.
Step two: Configure the printer to use the HP Deskjet 990c print driver
  1. In the Printers window, right-click the printer that was being used when the issue occurred, and then click Properties .
  2. Click the Advanced tab.
  3. From the drop-down list to the right of Driver: , select hp deskjet 990c as the print driver, click Apply , and then click OK .
The printer is now configured to use the hp deskjet 990c printer driver, which provides basic print functions. Print the document. NOTE: To return to the original print driver, repeat "Step two: Configure the printer to use the HP Deskjet 990c print driver," but replace the hp deskjet 990c print driver with the original print driver.

Posted on May 21, 2009

  • 2 Answers

SOURCE: Bottom of page is cut off sometimes printing from vista computer

I read the fix from another person on this site. Delete your driver and install the driver for printer 990C. This does work as I had the same issue and it is now resolved by taking this step. When done I printed the same page that I was attempting before but now I have the full page printed without any errors. Happy printing :)

Posted on Jul 14, 2009

e-ware
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SOURCE: how can i add an HP printer officejet pro L7580

All the software/drivers for your HP printer can be installed by clicking on the link below:

Just select the OS you use, and you are good to go for the free download.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=2512008&#

Posted on Mar 15, 2010

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Hi- I'll try to solve this.

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