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Ice maker not working for my KSSS42QKB02 Kitchenaid fridge

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SOME THINGS TO LOOK FOR .... on the front of ice maker should be a white cover that can be removed ... if you take a wire and jump out the "t" and "H" terminal just long enough for the gear to start turning then remove the jumper it will run the ice maker through a test cycle... you then can determine if your getting power/water ... if water is frozen in the ice maker and not dumping most likely either the gear motor or heater on ice maker is bad and needs to be replaced... if everything is free turning but you have no water check the fill tube in back and make sure no frozen water in tube obstructing it... if all this is good and no water you have a bad water valve.... good luck

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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Is it getting water? The inlet valve on the back of the fridge where the water line connects is a frequent source of ice maker problems. If the It sounds like you've covered the other major issues.

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Those ice makers get stuck from frozen ice portions. Try feeling around to see if anything in the icemaker is frozen up or any foreign object. Please do this with fridge unplugged. If you can't find any frozen or other obstruction then use the hair dryer to defrost the ice maker. This is only a guess from past experiences. My kids once put pop cicle sticks in the ice maker wanting to make ice cube on a stick. Goodluck Google burdfrenzy

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heatman101


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1 Answer

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Remove the ice bin.
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It will be difficult to move.
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1 Answer

Kitchenaid fridge (ksrw25crss02)icemaker slowly stopped working, decreasing in the amount of ice it made until finally no ice at all. also, water trickles from water dispencer.


hi kev215,
welcome to fixya.com.

Huuum at your service.

You said, the ice maker slowly stopped working, decreasing in the amount of ice it made until finally no ice at all. also, water trickles from water dispenser.

The first thing I would ask is when did you last change your water filter in the fridge?
Or if it's an older fridge with an inline filter behind the fridge!
check the shut off valve for the water line that leads to you ice maker. under the sink or in the basement or where ever the line comes from. I've seen where someone turned the valve a little clockwise unbeknown to the home owner and stopped or slowed the water flow.

The water line should be checked too, for any kinking that may be running behind the fridge or some unseen place!

How old is the fridge??

Let me know,
Thank you Huuum

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I have this model and it has stopped making ice for two different reasons. These solutions may not fix your particular problem, but they worked for me.

Problem #1: the water inlet to the ice tray is frozen shut.
Solution #1: Raise the door that hides the ice tray. The water inlet is the black rubber nozzle on the right-hand side that points down into the ice maker. Squeeze the rubber nozzle between your fingers to break up any ice that may have formed inside the nozzle. This will clear the water path into the ice maker. Lower the ice tray door.

Problem #2: an ice cube is stuck in the ice tray.
Solution #2: Raise the door that hides the ice tray. Look for any pieces of ice that were not completely ejected from the ice tray - they are usually partially ejected and are very easy to see. Carefully (but it may require a good deal of force) remove ice cube from tray. Lower the ice tray door.

I hope this helps.

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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