Question about Microsoft Xbox 360 Console

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Wondering if you guys could tell me about the E74 problem and if it's covered by any warranty.

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3 red lights is covered by a warranty, however, i don't think this is the case for e74

Posted on Feb 02, 2011

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On the circle 1 part red says systemm error e74


You are experiencing a hardware failure, better know as the red ring of death. Microsoft recomends the following

Step 1: Confirm the E74 error loadTOCNode(2, 'moreinformation'); To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
Step 2: Submit a console repair request loadTOCNode(2, 'moreinformation'); If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.

Start the repair process online. (http://service.xbox.com/)

For more information about how to contact Xbox Support directly, please visit the following website: www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

Jul 30, 2011 | Microsoft Xbox 360 Console

Tip

E74 error appears when you use your Xbox 360 console


<a href="http://service.xbox.com/">Start the repair process online.</a><span></span><br /> <br /> Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: <br /> <br /> In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.<br /> <br /> If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

on May 29, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox is got a e74 system error what is it an can i repair it


It's a known failure on the XBOX 360 and Microsoft will cover it even after the device has gone out of warranty.

Excerpt from About the E74 Error:

...the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at http://www.xbox.com/support (http://www.xbox.com/support) .

Apr 29, 2010 | Microsoft Xbox 360 Console

1 Answer

I have one red light comming on and its telling me error


follow these steps:
1.Turn off the console.
2.Turn on the console.
3.Verify that your console displays the E74 error message.
If so Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error.

Apr 14, 2010 | Microsoft Xbox 360 Console

1 Answer

E74, 1light, and everythings fine but it's not working


ya it has to do with the solder on the gpu same thing that causes red ring of death causes the e74 when you had the guy check it out you should have had him reflow it and you wouldnt have this problem.
but none the less this is actually a serious problem and effects a few consoles, much like the RROD if it is not under warranty you can try doing this and i stress the not. Make sure of this by calling microsoft before attempting this. if you do not want to do the overheat fix i suggest either A. find a company that fixes xbox's and provides a real reflow. Not a heatgun and a fan. But a actual infrared reflow station. or B. Send it to microsoft and pay the money to get it repaired. or C. sell it on your local craigslist or to someone that repairs them locally and use the money to buy a new xbox 360 slim or a used xbox 360 that is working but then someone might have already done the overheat trick and it may not have much life left.(do not delete) utube.png

i have done this before and after he 2nd time i sent it to a company to reflow the xbox for 30 dollars. An i havent had a problem since. remember what is done in the video is only if your not covered under the extended warranty or e74

Apr 13, 2010 | Microsoft Xbox 360 Console

2 Answers

System error e74


this is a major fault on the board in your system. this is caused when the unit overheats causing solder on the board to melt and bridge (connect). once the solder bridges, it shorts out the board causing the error you have now. contact microsoft to see if your unit is still under warranty at this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair



if your unit is no longer under warranty go to www.wiredextreme.com. we are a console repair company based in dallas,tx. we can get your unit up and running again. all of our repairs come with a 90-day warranty that covers the whole console, not just what we fix. we also offer extended warranties up to 4 years at an additional cost. if you have any other questions email support@wiredextreme.com or call 214-222-5788.

Jan 11, 2010 | Microsoft Xbox Console

1 Answer

Got on red light,E74


An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

1 Answer

My x box says system error E74


E74 should be covered by Microsoft warranty. It is related to heat and the GPU.

Call, repeat, call their support number and tell them the code. That will save you time and frustration. Have had many friends return theirs and using the online version has not been very effective.

They will ship you a box to send it in and you will be without the xbox for about 10 days total.

Jul 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 E74 Error


Though i fixed the E74 Error myself within an hour but please test the below method at your OWN Risk. Please also note that microsoft is no longer providing Extended warranty for E74 Error.

Check out this DIY Video Guide, that explains step by step instructions to fix E74 Error yourself within an hour. It also provides the money back guarantee in case you are not satisfied. As i fixed my Xbox myself so i thought to share it with you guys....




Jan 22, 2009 | Microsoft Xbox 360 Console

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