Question about Denon iDock Docking Station for Apple iPod

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I purchased a Denon I Dock ASD-11R and a Denon Receiver AVR 2311CI. The iDock says it is compatible with the Gen IV ITouch. The dock is compaible with a gen III ITouch - worked fine. I plugged in a Gen IV iTouch and the system just says 'loading' and there appears to be no connection between the receiver and the ITouch. Any suggestions?

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I found a simple solution and the dock works. The problem is with the plastic housing and the circuit board in that the male dock for the ipod is not engaging. If you take the board out and plug everything in you will see it works. The trick is to shave a few millimeters of plastic off the housing where the connector to the ipod goes through so the ipod can push down on the connector and it all works. I can't take full credit for this I read it on one other blog and can't believe it waas this simple.

Posted on Jan 08, 2012

  • Mike Jan 08, 2012

    I found a simple solution and the dock works. The problem is with the
    plastic housing and the circuit board in that the male dock for the ipod
    is not engaging. If you take the board out and plug everything in you
    will see it works. The trick is to shave a few millimeters of plastic
    off the housing where the connector to the ipod goes through so the ipod
    can push down on the connector and it all works. I can't take full
    credit for this I read it on one other blog and can't believe it waas
    this simple.

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  • Level 1:

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I too purchased the DenonASD11R Ipod dock to connect to my Denon AVR2311 Receiver, and I too experienced the same problem. I think it might be software compatiabilty issues between Ipod Gen 4, the Dock and Receiver. Some other Denon Ipod Docks are not compatiable with Ipod Touch 4. I returned my Dock and received full refund, and will be waiting for Denon to bring out another Ipod Dock which will work with Ipod Gen 4

Posted on Jan 24, 2011

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