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The two usb ports on right side do not work - Computers & Internet

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  • Jeffrey Groves
    Jeffrey Groves Dec 31, 2010

    Please provide the make and model number of the laptop.

  • Rommel Alilin
    Rommel Alilin Dec 31, 2010

    Make and model of the laptop?

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refresh the USB ports:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects
THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB drive



If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe

Posted on Dec 31, 2010

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