Question about Kenmore 63252 Microwave Oven

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The microwave runs and sounds normal, but it does not heat up the food. (We did run it at 100% power a few times, with no heat up) Do you have any suggestions to what the problem could be? We purchased this microwave May 2006, according to the sticker on the inside it was manufactured March 2006, with a Serial #721-63252301 Any assistance will be much appreciated. Donna M. Bass

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Sorry to read about your problem.
It seems your have a general failure in the power control or switch failure on the unit. you said your unit has power, and things lite. Then it is more likely you have a control/switch problem,

Microwaves must be serviced by technicians due to the inherent dangers involved in repairing these appliances. Internal capacitors can retain a lethal electrical charge even though the unit is completely unplugged. A microwave radiation leakage test must be performed on the unit following any internal component repair

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Posted on Dec 31, 2010

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