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Did not get service extension on computer

I purchased a Norton service extension for one of my computers and the computer still shows 27 days before expiry. I have 2 computers and made the mistake of buying a separate Norton package for each. Is it possible that the extension went toward my other computer? How do I fix the problem? The product serial number is GXKMFX9PC6MB. The order number is 1850877640.

Don

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Use the norton support site and chat/talk with one of their agents. they should be able to poull up your account and fix/change you subscription.

Posted on Jul 08, 2008

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Posted on Jan 02, 2017

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Norton are requesting payment which is not due


Fixya has nothing whatsoever to do with Norton. Just ignore the request to renew the subscription on the old computer no longer in service.

Jun 12, 2010 | Computers & Internet

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I ordered security on symantic store on 27 jan confirmation #8122987214 norton 360 version 134.99 extended download service 14.99 and my computer is saying i am not protected


1 of 2 things is happening

1. Software did not install correctly
2. Run the LiveUpdate tool provided in the software.

Most likely you just need to run your updates.

Thanks
MyLive-Tech 1-888-361-8511
http://www.mylive-tech.com

Jan 30, 2010 | Symantec Norton Antivirus 2009 1-User -...

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I had Norton Internet Security 2009 installed in my computer in August, 2009, and I am getting pop ups that my subscription is running out in 4 days.


Did you purchase the Norton Internet Security? If yes, then you need to verify with Symantec (Developer of Norton) if their program is a one-time purchase only or needs to get renewed every month or two.

Or there could be a possibility that you just need a new product code. Ask them if they could provide you one for free. Check the link below and you would be redirected to the Norton Web site:

http://www.symantec.com/norton/support/index.jsp

Have a good day!

Oct 22, 2009 | Symantec Norton Antivirus 2009 1-User -...

1 Answer

Hi, I have purchased 'Norton AV 2008' from circuit city, USA last year and installed in my system in India this year (22nd of this month). Is there any probelm ?? After installation It is showing...


Do you have to go to the Norton site to register? Maybe the server has changed, see if you can find a better one in the settings (maybe- I dunno this particular product). You might have to manually download the definitions, or you may be blocked because you are in India, there should be info on Norton's site.

Aug 26, 2009 | Symantec Norton Antivirus 2008 Full...

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


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Jun 06, 2008 | Computers & Internet

1 Answer

Purchased product and extended download service (knew my old computer was about to die) got new computer and it offered me free Norton, so I accepted that thinking I could put in my proper Norton later on,...


Most Software is not Transferable which makes it hard at times. The Free Trail you accepted from Norton does and will Expire on that date. The only way your going to get a Full Version on your new Computer is to Purchase a new License. I know it does not seam fair, but these large companies just go by the rules.

May 10, 2008 | Computers & Internet

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