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Did not get service extension on computer

I purchased a Norton service extension for one of my computers and the computer still shows 27 days before expiry. I have 2 computers and made the mistake of buying a separate Norton package for each. Is it possible that the extension went toward my other computer? How do I fix the problem? The product serial number is GXKMFX9PC6MB. The order number is 1850877640.

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Use the norton support site and chat/talk with one of their agents. they should be able to poull up your account and fix/change you subscription.

Posted on Jul 08, 2008

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Help yahoo com


contact symantec to get it sorted out
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb or

Turn off Norton Automatic Renewal service This document provides you the steps to turn off or cancel the Norton Automatic Renewal service for your product to prevent future automatic billing and renewal. You may need to follow these steps if you have got a new Norton product and need to cancel the service on a previous product which you no longer use.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Norton Protection. If you have already been charged and want a refund, read Requesting a Norton Automatic Renewal refund.
Turn off Norton Automatic Renewal service
  1. Go to Norton Management to cancel the Norton Automatic Renewal service.
  2. Click Sign In.
  3. Sign in to Norton with your email address and password.
  4. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, click Off.

https://support.norton.com/sp/en/aa/norton-billing/current/solutions/kb20090818144126EN_EndUserProfile_en_us?entsrc=redirect_pubweb

contact symantec
https://support.norton.com/sp/en/aa/norton-billing/current/contact?entsrc=redirect_pubweb

Aug 29, 2014 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Signed up for renewal subscription but can't activate it. i may have a virus on my computer


Hi,

If you have purchased the renewal for Norton Antivirus you van click on renew now and enter the renewal code that you have recived in the e-mail of the purchase.
If you suspect virus on the computer go to the website www.norton.com/npe there you will get a Tool called Norton Power erasor Tool , You can Download and install that Tool . Then you can run that tool . Run a scan including registry scan .

Apr 20, 2011 | Symantec Norton AntiVirus 2003 for PC

1 Answer

I have a Norton account with automatic renewal. It is on automatic renewal with a renewal date of April 15. My PC was recently serviced and the repair form replaced Norton with McAfee. I was happy...


go to http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBsQFjAA&url=http%3A%2F%2Fwww.mynortonaccount.com%2F&ei=8aE9TebgKIHGlQfix_TTDA&usg=AFQjCNEF1whBt6NtlZlxw-OaCVM7XaVmAQ

use the account information you used to create the account. Once in there you can uncheck the product in the auto renewal feature.

I woudl also suggest telling the repair person they should be more informed. McAfee is not as good as norton in anyway. You also do not need to buy a new PC to get norton you can get it from a store as well.

I would also suggestyou lookign in to Avast! or AVG virus scan. They work better and use less computer resources (memory, cpu time, etc) than both norton and mcafee.

Jan 24, 2011 | Symantec Norton AntiVirus 2004 for PC

1 Answer

Lost Norton antivirus Dec 18 at 4:39 PM. Private


Do a system restore to a previous date where the computer worked fine. If u r using Vista, locate System Restore at the Start Search.
If u r using XP, right click My Computer shortcut icon, click Properties. Click System Restore to get into System Restore.

Dec 26, 2009 | Internet & Communication Software

2 Answers

My subscription is expiring in 27 days. I've


I would recommend losing norton. Norton is one of the most widely used anti-virus's today. They are easily hacked around and dont really pick up everything on your system. I would tell you to go with AVG. It is a free-ware anti-virus and you can also upgrade for a price. I have never had a problem with the free one. When I was the co-owner for a computer IT company, I would suggest AVG to everyone because it works the best that I have seen. Here is the link if you would like to read up more on AVG:
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

Also if you are interested in switching I have come up with a step by step for you to remove norton from your system:

  1. Navigate to your "Control Panel" and click on the "Add or Remove Programs" icon.
  2. Scroll down to Norton Antivirus in the text list once the full list has populated.
  3. Highlight Norton Antivirus by clicking once on the text line. This should expand the listing and you will see a "Remove" button.
  4. Click on the "Remove" button and then on "OK" when the system asks if you are sure. Restart your computer, if prompted, after the process is complete.
  5. Navigate to your "Program Files" folder by clicking on "My Computer" and then the "C:" drive.
  6. Locate the Symantec folder. This may be under the main "Program Files" folder or under "Common Files." Right-click on the folder and select "Delete."
  7. Click the "Start" button on your desktop and select "Run" from the menu.
  8. Type "regedit" in the text box. Do not include the quotation marks.
  9. Create a backup of the registry files by clicking on "Files" and then "Export" from the text menu. Give the exported file a name that will identify it as a recent registry backup.
  10. Click on "Edit" from the text menu and then click on "Find."
  11. Type "Symantec" into the text box on the "Find" menu.
  12. Delete each instance of Symantec found in the registry by right-clicking on the line and choosing "Delete."
  13. Restart your computer. All traces of Norton Antivirus are now removed from your system.

Sep 29, 2009 | Symantec Norton AntiVirus 2008: Windows

2 Answers

Cant install norton


today quick heal is most successs antivirus if you want to install
Downlaod from here
http://download.cnet.com/Quick-Heal-AntiVirus-Plus-2009/3000-2239_4-10838310.html
Tehn update it from internet .
Then scan boot time.

Jun 23, 2009 | Norton Internet Security 2005...

1 Answer

Installing norton anti-virus without internet connection


Yes it is possible.
To install full version you need either to purchase a disk or to purchase the download from Symantech.

If you have purchased the download or if you want to install the trial version download, just copy the install file onto an usb memory stick.

Plug the memory stick with norton install file onto your computer with no internet and run the installer from usb stick.

This will install norton with no need for the Internet.

If you buy nortom full version you may need to validate installation by phone, but that is not complicate.

You can download Norton from one of the websites below:

Norton AntiVirus for Windows 2000/XP/Vista

Norton AntiVirus 2009 - Free software downloads

Feb 28, 2009 | Norton Internet Security 2005...

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Internet & Communication Software

3 Answers

Norton Antivirus


cancel download restart computer and download it again.

Jan 01, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

3 Answers

Need to be able to re install norton 360 after use of restoration disc


if you brought it online you should have gotten a product key, and serial number. if you google "norton 360 redownload" it should take you a norton page or symantec page. enter "redownload norton 360" in search box and it should go right to it. now just enter product key and serial number and you should be good to go. ihave restored my computer a number of times and this is how i get my norton 360 back without paying again. hope i helped

Oct 24, 2007 | Microsoft Office Outlook 2003 for PC

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