Question about Western Digital Caviar SE WD800JD SATA Hard Drive

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I just bought WD Caviar Pata 320g. The problem is that when I install the software I keep getting "Disk failure install System Disk" what do I do?

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  • Jeffrey Groves
    Jeffrey Groves Dec 31, 2010

    Why would you need to install any software for a SATA drive?

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  • Western Digital Master
  • 27,725 Answers

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect/ boot up

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty

make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty ?
hope this helps

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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How bout on device manager? right click on my computer icon then go to manage, go to disk manager and check the disk management and configure the new hard drive

hope this helps

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Hi lowlowride,

How is old is your computer and what OS do you have in it? (better to check the specifications or your gear). The Int 13 error actually refers to the limitation of some old BIOS and old OS in handling large drives (like that 320G drive that you have, for details about this error, see http://www.pcguide.com/ref/hdd/bios/sizeGB8-c.html and or http://en.wikipedia.org/wiki/INT_13), this means that your BIOS or OS can't handle it properly, to isolate you can perhaps try updating your current OS or upgrade to a better OS (if possible), if you have another board that you can try better, if not it might help to update your board's BIOS as well though I warn you to exercise extreme caution in doing so if you don't want to fry your board. Hope this helps

Cheers and best regards,

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