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A brand new game wont work - Microsoft Xbox 360 White Console

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If your console reads all of your other games fine then the game is defected. Take the game back and they will give you a new one free. And it will not use your warranty.(if u got one)

Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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1 Answer

Xbox wont read brand new games


Check with xbox to see if there is a firmware upgrade for the player to cope with the later disks coming out.

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My wii wont read my game super smash brothers brawl and it works for other games and it a brand new game not a single scratch on it


i have the same problem, i dont knwo how to fix it, and my other games work fine... but i think the disc dosent spin for brawl on my wii because i dont hear it sipnning.
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Motherboard is either screwed up or the disc reader is broken

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Laser has to be bad then if its not reading brand new games or dvds. To verify this though get a can of air and gently blow it into the drive to make sure there is no specs of dirt or dust on the laser.

Now try the games and dvds again and if its still happening then the laser needs to be replaced and you can get them fairly cheap off of Ebay.

Jul 06, 2009 | Sony Playstation 3 (PS3) Console

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How old is the unit
the laser sounds weak
try more games and or
try gears of war 2 on another 360
just to elimanate the disk as the prob.

Jun 29, 2009 | Microsoft Xbox 360 Console

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Wont play


same here when ever i put in a brand new game just opened into my brand new xbox it reads for 5 seconds and then says sorry please clean disc and it was clean brand new.

Jun 02, 2008 | Microsoft Xbox 360 Console

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Games that come with accessories like microphones can be exchanged(for same product) within return policy. Do so.

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All depends on the brand of phone and how new the phone is that your trying to get it onto. For instance, games on a samsung phone wont work on a sony or motorola. Games from an old nokia wont work on a new one due to copyright protection programmed into all phones.

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