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So I downloaded ooVoo so that I could video chat with more than one friend at a time. The first night I got it, it signed me in but I could not search for people, but neither could four of my other friends. So the next day, it had signed me out and I tried to sign back in, but it just said "failed to sign in" with a person and computer with an X, which I'm guessing means no connection. But I have connection to the internet. I have googled, binged, KGBed, CHACHAed, ect. I even went to the ooVoo Support Center to get help, but everything says it is probably the firewall. I have added ooVoo to my exception list(on Norton and my Computer), and it is still not working

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

SOURCE: Cam will not connect to AIM video chat

help me please

Posted on Dec 22, 2007

yooperbud
  • 8637 Answers

SOURCE: Can't video on GChat with friends because the camera freezes

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 16, 2009

yooperbud
  • 8637 Answers

SOURCE: oovoo will not connect.

Normal 0 After signing in to ooVoo Click on FILE, then SETTINGS. Next Click on CAMERA and after TESTING it , go to MICROPHONE and select it then TEST it. Then go to SPEAKER select it and TEST it. Then Save and it should work.
Hope this helps. Bud

Posted on Mar 15, 2009

yooperbud
  • 8637 Answers

SOURCE: webcam wont work.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as
follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Feb 28, 2010

  • 1 Answer

SOURCE: when i try to sign on to oovoo it says failed to

Can anyone help with solving this problem. I have the same difficulty.

Posted on Apr 30, 2010

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1 Answer

How to Video Chat with Friends on Oovoo?


1.Connect your camera to ooVoo. If your
device uses a camera that is attached via
a USB cord, you will need to connect it before
opening ooVoo.
2.Open ooVoo. Once you've downloaded
the app, you'll need to open it. If you're
using a phone or tablet, just navigate to your
home screen and click on the ooVoo icon. If
you're using a computer, you will find it in
whatever location you chose to download it
to (most likely your "Downloads" folder or
your desktop).
3.Accept the terms and conditions.
4Sign up or log in.
5.Search for your friends.
6.Check who's online. To see which of your
friends are online, look at the list on the
left side of your screen. The friends that have
a green circle beside their name are online.
7.Call one of your friends. Double click a
name, or click the video camera next to
it, to start a video chat with that person.
8.Add more friends to the conversation.
Click "Add to Call>Contacts." Scroll down
the list until you find the person you want to
add, and click "Add Friend." Again, they can
answer, reject, or start a text chat. You can
add up to 12 friends.

Oct 19, 2016 | Computers & Internet

1 Answer

How cani install oovoo video chat in my pc


go to www.oovoo.com, download oovoo install it and go through any necessary account set up. There you go!

Nov 02, 2012 | ooVoo Computers & Internet

1 Answer

When i sign in to oovoo a webcam website......and chat with someone i cant see my face it says plug in webcam and i dont know why because its intergrated and when i got to the webcam centrel it say the...


Hi sanchezmatth.

Based on the information you have provided, it seems that the issue might be with the Webcam Driver.

Before performing any troubleshooting steps, please try using the Webcam with any other Messenger Applications such as Skype, Yahoo etc.,

By doing this, we can confirm if the issue is regarding to the Webcam Driver.

If the Webcam is not working with any other Messenger Application, then the issue might be with the Webcam Driver.

Please re-install the Webcam Driver and then try using the Video chat option in the Messenger Applications.

You may download the Webcam Driver from the manufacturer Support website.

Enter the Model # of the Computer and you will obtain the Driver download page.

Please download and install the Webcam Driver and then try using it.

Please perform the above steps and check if the issue is resolved.

If the issue still persists, please perform the further troubleshooting steps mentioned below:

1) Verify that you have the proper equipment needed to use ooVoo. You need Windows 2000 (or newer) or Mac OS 10.4 (or newer). You also need a broadband internet connection.

2) To use audio features, you need speakers and a microphone. For video features, you need a webcam.

3) Download ooVoo software at the ooVoo website. See the References section below for a direct link.
4) Install the downloaded ooVoo software on your computer. After installation, you will be prompted to create a user name and start inviting friends.

5) Find current friends on ooVoo and send them a contact request. Once the request is accepted, the contact is added to your contact list and you can contact that person through ooVoo.
6) Invite friends to join ooVoo through email. Once they join, they can be added to your contact list.
7) Start your first conversation by clicking the icon next to a contact in your contact list. You can choose to start a video call, audio call, or text chat. If the contact accepts, the call will start.
Please perform all the steps mentioned above.

This should resolve the issue.

Hope this helps.

Please feel free to ask further questions.




Aug 28, 2010 | Computers & Internet

1 Answer

I have downloaded Google talk and Google talk plug in -- still I am not able to chat on video -- what is the solution


Welcome to FixYa
Hello,
Google talk Video Chat is Possible through Web browser like Chrome,Explorer .Not Possible in Messenger Software as yet.You have to Download Video Codec to Start Video chat in Google talk and Sign in to G mail account.
Here's what you'll need to get started:
  • Download the Gmail voice and video chat plug-in, quit all open browser windows, and install the plug-in.
  • Sign in to Gmail.
  • In the Chat section of your Gmail, select the contact you want to call. If they have a camera icon next to their name, you can make a voice or video call to them; just click Video & more.
If your friend doesn't have a camera next to their name in your chat list, you can invite them to download the Gmail voice and video chat plug-in from the Video & more menu in a chat window. Even if your friend doesn't have a video camera, you can still have a voice chat or a 1-way video chat.


If this Helped you_Dont forget to Rate ME...Thanks for Contacting FixYa

Jul 01, 2010 | Google Talk

1 Answer

Is there a way to chat with more than one person at a time on cam? My logitech webcam only lets me do one at a time. I can't find any settings nor can I find anything online about others having the same...


Try ooVoo and you can talk to at least 5 or more people at the same time.
Copy this site
http://www.oovoo.com/Download.aspx

and paste it in your ADDRESS BAR and then hit ENTER. Download and install the program and have your friends do like wise.
Then setup the Audio & Video so you can communicate with the others.
Normal 0 After signing in to ooVoo Click on FILE, then SETTINGS. Next Click on CAMERA and after TESTING it , go to MICROPHONE and select it then TEST it. Then go to SPEAKER select it and TEST it. Then Save and it should work.
Hope this helps. Bud

May 19, 2010 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

Ohk , here's the problem , my speaker is working p...


I am sorry but by the sound of it the problem is not with you but is with his system have him post his system information and the setup he is using for the video chat and we will get an answer to him as soon as possible.

I hope this helped.

Thank you,
Norse

May 16, 2010 | Computers & Internet

1 Answer

Camera will not work on oovoo/skype. New computer


I'll Give you both setup's (Skype & ooVoo)

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After signing in to ooVoo Click on FILE, then SETTINGS. Next Click on CAMERA and after TESTING it , go to MICROPHONE
and select it then TEST it. Then go to SPEAKER select it and TEST it. Then Save and it should work.
Hope this helps. Bud





Mar 30, 2010 | Intel Pro PC Camera CS430 Webcam

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