Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer

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Washer agitates but won't spin water out and smells like something is hot.

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Sorry to read about your problem, I hope this helps you out.

Sounds like you may have a defective clutch spring, this will require, for the total break down of the machine to replace. and or you may have a transmission problem. it will take a experienced service, to figure out the issue.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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Posted on Dec 31, 2010

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Posted on Jan 02, 2017

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1 Answer

Washer won't agitate with clothes in. Will agitate when empty with water


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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
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Unplug the unit and remove the front panel and look at the space between the motor and transmission find the coupler that connects the two together this could be broken. You may have to lay the unit on it's back to check this out. It's a cheap fix if its the coupler. Let me know.

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Smells like belt is burning in 1st load of laundry. smells hot


The belt or belts transfers power from the motor to the transmission and pump. If the belt fails, the washer will be unable to pump out the water in the drum nor will it be able to spin the drum or operate the agitator. The washer will sound as if something is running (the motor) but everything under the lid will remain motionless.

The belt is a replaceable part. If you smelled the belt burning, chances are it has been stretched or is missing chunks and is damaged. It should be replaced after unplugging the washer and disconnecting the supply hoses. Next, determine that nothing is jammed and everything moves as it should. This would be the pump and the transmission. You'll probably have to turn the washer on its side to access the belts. Be prepared to mop up water that will spill once laid on its side. If pump or transmission is jammed, the motor will probably burn up the new belt, too. Make sure nothing is preventing the agitator from working - this could be clothing wrapped around / under the agitator. It is possible that something has become lodged in the pump housing. You won't be able to see it - but you should be able to turn the pump - if either of these won't turn, you'll need to get them turning freely before you can expect the motor to spin the belts.

I hope this helps and good luck! Please rat emy reply. Thank you.

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yes, check the drain, could be clogged, or check the water pump assembly as well, the clothe could be stuck in the impeller.

the burning smell could be coming from a separate electric water pump and it can not turn that is why it is burning already.


tnx 4 using fixya,

drcool

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Washer will not agitate but will spin


It sounds like the plastic inside the agitator cog are worn. The smell is the plastic cog turning but the agitator not turning.

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