Question about Office Equipment & Supplies
If you have upgraded your OS to Vista or W7 , this could be the cause of the issue , especially if your device is more than 10 years old . The manufacturers generally stop producing compatible drivers for these last operating systems .
Otherwise , delete driver in Device Manager , disconnect scanner and uninstall scan software via Control Panel \ programs .
Reboot , reinstall software .
Reboot , wait for O.S. to be settled and connect scanner .
Posted on Jan 01, 2011
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Posted on Jan 02, 2017
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