Question about HP Presario SR1044BB (PC090AR) PC Desktop

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Locked up and now won't reboot although there are lights

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  • Julie Sorenson Dec 31, 2010

    the fan runs too!

  • Julie Sorenson Dec 31, 2010

    I have held the button in until it shuts off. It will not reboot. The lights come on on the dvd and cd drives and the power light as well as the fan and that is as far as it goes.

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Press and hold down the power switch until it shuts down.

Posted on Dec 31, 2010

  • Rommel Alilin
    Rommel Alilin Dec 31, 2010

    The power supply or the motherboard is bad. Remove the power supply and have it check by a qualified computer technician. If it tests good, then inspect the motherboard for bad capacitors - if they bulge at the top they are likely to be bad.

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