Question about Xerox WorkCentre M20i All-In-One Laser Printer

2 Answers

Machine says open heat error what does that mean? it will not send faxes or receive or copy

Posted by on

  • Anonymous Sep 25, 2008

    error fuser

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

You need to replace the fuser. There is a different type of element in that heat roll and the element goes bad.
It is easy to replace, if y ou open the right side door and look on the upper portion of the frame there are 4 silver phillips screws that hold it in. On the right side there is a small plastic cover over one white conntector, you remove the 4 screws, unplug the one small connector and pull the fuser out, just reverse the procedure to install.
Look up on google a place called The Parts Drop, Call or E-mail them, If you call ask for Britt or Joe. They will have what you need.
I think a fuser is approximatly $200. A little less I think.
But that is your problem and its an easy fix.

Posted on Jul 08, 2008

  • Rick Kasper Jul 08, 2008

    I loked up the price



    Retail : $175.00



    Thats less than Xerox would want. Same part;

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am change fuser but not ok prob.

Posted on Sep 04, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The fax is received by the other party but we receive an error code J72. There is no jam


Dear
If you are sending the fax using ADF, there may be the document jam, Open the ADF cover check the path for any foreign objects.
Also you can send from platen glass without document jam.

Also this may happen to the other end fax machine, better you do a test copy from ADF and Platen glass. and confirm your fax machine is ok.
Thanks.

Mar 05, 2015 | Panasonic PanaFax UF-8000 Laser Fax

1 Answer

How do you send a Fax?


1 Load the document face up into the Document Tray.
2 Dial the receiving party's fax number.
3 Press [Start/Copy].
The fax begins sending.
Note
If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem and then press [Stop], then
try sending the document again.
The fax automatically redials if the receiving party does not answer or if the line is busy.

Feb 21, 2011 | Canon FAX-JX200

1 Answer

Some lines are missing when receiving faxes


Horizontal or vertical? Or do you mean lines of text?
Did you try to copy a document? If the copy is fine, then the fault is on the sending side, or there are severe transmission errors.
If the copy exhibits the same faults as the received faxes, then something is wrong with the printing part of your fax, and solving the problem will depend on the printing technology used (inkjet - clogged heads, need cleaning, or empty ink, needs replacing etc.)

Feb 10, 2010 | Office Equipment & Supplies

1 Answer

Q. 1 - When I try to send a fax I get an error message that says: Fax Send Report is set to Off Q. 2 - I have an 1/2 inch black line down one side of any copy I try to make.


1. Usually a "fax send report" just means that you will not receive a "receipt" or "confirmation" that the fax was successfully sent. Changing the setting to off is pretty much just saving you ink & paper. When my fax machine report is set to off, I only receive a receipt if the fax was unsuccessful. However, all fax machines are different and have a mind of their own...so your best bet it to refer to the owner's manual or call the company where it came from.

2. The only thing I can think of is maybe you need to replace the plexi-glass on the copier or do an internal wipe of the underside of the glass. Sometimes the ink can smear from underneath when faxed papers get jammed or printed.

Sep 04, 2009 | HP Office Equipment & Supplies

1 Answer

It's not sending or receiving faxes, but line is working


Hi there,

May I know what exactly the model that you have?

Initially, first check the settings of the machine if it was set to tel/fax or fax settings. Check if there was an error message appear on the unit or better to print out a copy of the fax transmission status. Fax machine will print out a copy of the transmission if it has a problem or it has a communication error on the line or in the other side whose receiving the a fax.

Kindly update me again here.

micro

Jul 28, 2009 | Canon FAXPHONE L80 Laser

1 Answer

My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Not receiving faxes


Folio is not what you want. The usual is letter (LTR) or 8.5 x 11. You may have to check the settings to set the default paper size.

Jan 14, 2009 | Canon PC-1080F Plain Paper Laser Fax

1 Answer

All Fax pages not received or sent.


have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Jul 21, 2008 | Canon LaserClass 2050 Plain Paper Fax

1 Answer

Fax Canon JX200


is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process

May 06, 2008 | Canon FAX-JX200

1 Answer

No confirmation sheet


first i need to know if it receives or copies,if it don't.that code is is heat lamp(fuser) problem.

Sep 13, 2007 | Ricoh FAX3800L Plain Paper Laser

Not finding what you are looking for?
Xerox WorkCentre M20i All-In-One Laser Printer Logo

954 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...