Question about Brother Multi-Function Center MFC-665CW All-In-One InkJet Printer

2 Answers

Paper jam I have a brother 665cw printer.it tells me there is a paper jam. I have taken the tray out and the back cover off several times and there is no paper jamed .but it still shows paper jam on the screen, can you help with this problem please

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  • Anonymous Mar 17, 2009

    I have taken the back off, opened the top scanner, removed the tray and taken out the jam. Unplugged it and tried running card stock through it, but still it says paper jam and does not sound good either. HELP!!!

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  • Brother Master
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Give this a shot

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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I was printing off the computer and got a paper jam. After clearing the paper jam and restarting the printer I can not get it to print. It prints by going through all the motions, just no ink on paper...

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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