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Sony vaio care. a 2 patch self heal will not install. vaio care stops working.

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At this point I would try to do a complete re-install of your operational system using the original recovery disc "if you have it" I don't know if you picked up a virus that has corrupted the files, but it is evident that the system needs a fresh install.

Posted on Dec 31, 2010

  • Linda Lakeside Jul 11, 2011

    My Vaio Self Heal won't install patches either - I'm thinking it must be viral in nature, even though viruses have been 'removed' from my system, their damage may be locking out the self heal. I think it's unrealistic to buy a 'fresh' OS, as OEMs aren't handed out as readily as they once were. Perhaps the problem is that Vaio's self heal is faulty, in that it cannot protect itself from viral attacks. It's a chintzy diagnostic tool - perhaps the self heal itself should be updated.

  • jeffswhitesp Jul 16, 2011

    I had the same problem. When I would run one-click updates, I would be told to install two "self-heal patches." Then I would click the link to install the updates and the program would start to install; however, shortly after starting the installation process a problem would be encountered and one-click care would stop working and close. I later found out my anti-virus software was blocking the installation. I disabled my anti-virus software and ran one-click updates. At that point I was able to see the names of the .exe files it was trying to install. Write these done. If they install successfully, problem solved. If they still do not install, Google the name of the .exe and download the file directly from Sony's website. Make sure your anti-virus software is off and manually install the updates by following the direction on the Sony page for that .exe file.

    Goodluck.

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