Question about Magellan RoadMate 1424 GPS Receiver

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My magellan 1424 showes a pic of a cpu with a usb cabel and a pic of the gps and that all it showes it does nothing else

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The pictures that displays on your screen is a message asking you to get your system connected to a computer, then you either update the software, download a new software for it or you update your current software.
Try to reset your gps first before you connect it to a computer. To reset your gps device, you need to hold the power off/on button for about 15 seconds, then it will restart itself, then it will load normally. If it does the same thing, then you need to connect it to a computer and download a new software for your device.
I hope this information was helpful.

Posted on Dec 31, 2010

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My magellan roadmate 3030 LM is stuck on usb conect to computer screen. will not do anything

You will need to send the unit in for repair. There is nothing you can do at home to repair this problem.

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Hi antoine_sala

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Mar 10, 2011 | Magellan RoadMate 1424 GPS Receiver

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Fatal Faliure mgnshell.exe Exception:0xc0000005 Addres: 8c0643e8 Magellan Roadmate 1424 This shows up when I turn it on


Feb 12, 2011 | Magellan RoadMate 1424 GPS Receiver

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No time showing on the screen

Select the system settings from the main menu, then you select the time format, set the time to the proper time, there is an option to display the time from the settings. Once you select the display time it will display time on the home screen of the device.
Hope this helped. Thank you for using fixya.

Jan 20, 2011 | Magellan RoadMate 1424 GPS Receiver

1 Answer

I updated software on my Magellan roadmate 1424 and after I had installed the updates the unit appered to get hungup and would not open operating system. I formatted it and ran the back up program...

The software of the unit got wiped out when you formatted the roadmate. The reason your system gets hungup was because it is not able to carr the updates you downloaded on it. Therefore, the solution was for you to have reset the device.

Now what you will have to do is to get some help from magellan, because they are the only source you can get the operating system from. Try to contact them from their help desk of:
Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT Telephone: 800 707 9971

They would provide you with the operating system for your unit.

Jan 01, 2011 | Magellan RoadMate 1424 GPS Receiver

1 Answer

I have downloaded recent update for my 1424 Roadmate and now it will not reload. The battery is fully charged and all I get is the Magellan Screen, cannot get into the program. The serial # is...

Actually it is registered with Magellan, we are an independent help site here.. just wanted to make sure you were clear there.

It sounds like the firmware was corrupted on your device when the recent update was loaded, it is more common than the GPS companies like to admit.. any time you load a new update there is a chance it will corrupt the whole device which is what has happened in your case.

You will want to contact Magellan to get them to replace the unit, free of charge of course since you have the extended warranty. Call them at 800 707 9971, however they are only open Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT

Thanks, let me know if you have any questions or concerns, just reply to my answer here and I will be right back with you.


Nov 06, 2010 | Magellan RoadMate 1424 GPS Receiver

1 Answer

My magellan roadmate 1424 won't turn on. i've tried charging the battery and the reset switch to no avail. Anyone know another way to reset?

I don't think the problem is with your reset, i think the problem is with your battery, as in it's dead. Most of these units whether Garmin, Tom Tom or whomever all need to have the battery working to some degree. They do not like to use the 12 volt system as power they prefer to use the battery as a form of ups power setting, since the electronics in these things are so light and testy, the battery makes for a ups system, If the battery is bad and will not take a charge then the unit will not turn on and if it does it will turn right off again as soon as it finishes it self check.Hope this helps.

Apr 24, 2010 | Magellan RoadMate 1424 GPS Receiver

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