Question about Canon PIXMA MX310 All-In-One Printer

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I lost MX310 manual -Question; We have moved with new landline--How do I install new fax line number using 1line for fax and phone???

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Posted on Jan 02, 2017

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SOURCE: Help with setting up my cannon mx310 fax machine.

here you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.


Posted on Jan 21, 2008

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SOURCE: canon mx310 fax noise

Hi Guy's, Now I run a small PC repair business here in Australia now what I am about to say may or may not help in your country but here in Australia it does.

Ok my Clients Mx310 cuts out when he is on the phone (voice) after I tried all possible trouble shooting I bit the bullet and rang Canon (Australia)

Canon informed me that there is a phoneware issue and needs to be upgraded. This is how you can tell weather you need the upgrade.

1. Push Scan button then #
2. put in this code 9768 #

Now this will generate a print report, let it printout .
The page will have a heading PTT PARAMETER.

On the far left margin you will have a figure in my case it was 1.030 now that is the frequency for the line so the fax knows what it is doing etc etc.

The figure (Frequency) should be 1.040 or greater, You have to take the unit to a canon Tech so they can do the upgrade via the units USB port, and no as far as i can tell there is no other way round it ie firmware etc.
For me who lives in a Rural town my canon dealer is 120 Km away.

Now just to add the Canon MX700 should have a figure of 1.080 or greater.

I hope this makes sense and I hope it helps as I said should in Australia as for other Countries really unsure.


Posted on Jun 18, 2008

old marine
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SOURCE: I can send faxes, but not receive them on Canon Pixma mx310

Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.

Posted on Oct 16, 2008

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SOURCE: How do I fax using the Canon Mx310

The step-by-step instruction is in the On-Screen manual:

Posted on Nov 29, 2008

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SOURCE: Fax stopped operating when FIOS was installed

Verizon is lying to you. fax machines are ANALOG devices and will not work reliablyon DIGITAL phone lines.

Posted on Jan 17, 2009

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2 Answers

I wish to use one line for both my landline and fax how is this done

Connect the line in the fax (LINE JACK) AND THE landline in the fax jack MARKED AS TEL.

Dec 17, 2012 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

How do I fax

if you go to the following website:
you will see a heading for "Brochures and Manuals". Directly below that heading will be a link for the MX310 series On-Screen Manual (Windows 7/7 x64/Vista/Vista64/XP/XP x64/2000). Download and install this manual. The actual link is called "mx310sosmwin110us.exe" Click on the link and save it to your Desktop. Once the download is complete double-click the link on your Desktop. The file will automatically unpack and install itself.
Once the install is complete you can delete the link. The program will leave an icon on your desktop called "
MX310 series On-screen manual". Double-clicking this icon will open the manual, and you will then have a number of choices open depending on what you want to do. If you have a printed document that you want to send then you will want to choose the "User Guide", and then on the left hand side of the screen choose "Faxing". If you have a document that you have created using a program on your computer you would want to choose the "Fax Driver Guide" choice.

If you chose the User Guide choice, the manual will show you how to attch your phone line to your machine, and then run you through the basic setup of the FAX menu. You would then place your document face-up into the document feeder on the top of your printer, press the FAX button on the left of your control panel, dial the fax number on the printers keypad, and then press either the BLACK or COLOR button on the right of your control panel, depending on whether you are sending a color or black and white fax.

If you choose the Fax Driver Guide, the manual will step you through how to choose the FAX machine as your printer, and then how to enter the phone number of the destination fax machine, and then send the document.

Feb 15, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I lost my instructions to hook up my printer to my computer i have a canon mx310.. i need to know which phone cord goes into the computer and printer?????

I hope this installation/setup guide will help you [Click Here]. If I am right, you don't need a phone cord to connect the printer and the computer, but a USB cable. If it's in case of Fax, you would need the phone cord to connect the line to the printer/fax machine.

If you need further help, let me know.

Good Luck.

Thanks for using FixYa.

Jan 23, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Need to fax, have no instructions, need step by step process.

First of all, What is your home phone service.. If you have a VOID service. Like Vonage - then make sure that your service has been fine tuned for fax usage.

Step by step..
Your MX310 must be plugged in to a Active phone line.
(1) Start by placing your fax materials on the top scan bed feeder. text, picture side facing upwards.
(2) There are 3 choices on your control panel, Choose Fax and the Fax button will then be lit.
(3) Enter in the fax number that you wish to send to.. And hit the Start button on the control panel.
Black or in Color.
As long as you have an active phone line and compliant phone service - you should be good..

Thank you for your visit to

Dec 08, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a Cannon MX310 printer, fax , copier. I cannot receive faxes. Can it have something to do with the fact that I have digital phone service, what setting does it need to work.

You might try a DSL phone filter to eliminate extraneous noise on the digital line. My digital phone line had constant, repetitave clicking noise until I installed a DSL filter. Have you tried calling your fax number from a cell phone to see if there is noise on the line and or if the fax will pick up?

Oct 31, 2009 | Canon Office Equipment & Supplies

1 Answer

Toshiba estudio16s need to change fax# inside machine

You have to change your OWN ID (fax) number through the menus.

Aug 03, 2009 | Office Equipment & Supplies

1 Answer

Fax-jx200 us #1735B002

What type of fax copier? Some models have what is called line suspend to keep people from interfering with the transmission of information, this includes other phones inputting dial tones. In general it is best to have a landline that is dedicated to the use of the fax machine. 

Aug 30, 2008 | Canon PIXMA MP600 all-In-One InkJet...

15 Answers

Canon mx310 fax noise

This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

Jan 28, 2008 | Canon PIXMA MX310 All-In-One Printer

6 Answers

Help with setting up my cannon mx310 fax machine.

here you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.


Jan 19, 2008 | Canon PIXMA MX310 All-In-One Printer

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