Question about Sanyo Xacti CG20 High Definition Camcorder black + DBL80AEX Battery + 8 GB SDHC Memory Card + HDMi mal

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I lost the CD that came with my camera. So i didn't download any program for my Xacti Sanyo Dual Camera. When I upload my videos , they are all choppy. What am I supposed to download to solve this problem?

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Are you playing back the videos from the hard drive after downloading or from the flash card? If you're transferring the videos using a card reader to the PC's hard drive, and playing it from there,
the PC may just not be fast enough to decode the video without dropping frames. You might try a different program as the player because some tend to be more forgiving of system requirements.

Posted on Dec 31, 2010

  • duaa009 Dec 31, 2010

    Okay... so I found the manual for the cam and I followed the instrustions to download software from the support page. I didn't get a flash card with the camera so I used an old one I found in my house which is a regular 4.0 GB easy store memory card. When I first tried to save my photos and videos on my computer, I just took the memory card out of the camera and put it into my computer. I could view the pictures but the videos were choppy. And by choppy I mean the video quality was extremely slow but the sound was very clear. I later tried a different memory card 1.0 GB DYNEX and same problem. I downloaded the software that was recommended on the manual and left the memory card in my camera and connected through usb cord that came with the camera. I uploaded my photos onto my adobe photoshop and picasa program. The videos are still choppy. I dont understand what you mean by tranferring videos using a card reader to the pcs hard drive. Please be more clear because I'm not an expert like you. Thank you

  • Dusty Ryan Dec 31, 2010

    When you take the memory card out of the camera and put it into your computer, you can copy the video files over to your PC hard drive, which is faster than the memory card.
    When you view it directly from the memory card, it'll be slower, so it may be causing the choppy playback.
    If you open up windows explorer or some other program that allows you to copy the files over to your hard drive, do that first and then try playing it from the copied files instead of the memory card.
    If it's still choppy, it just might because the computer is not fast enough- you might try playing the files on a friend's computer if they have a newer one to see.


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Posted on Jan 02, 2017

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