Question about Garmin Nuvi 770 Car GPS Receiver

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Just got new battery put in because of recall only used one time. Turned on garmin and garmin screen came on and is stuck on this screen. Does not turn off or on What's up?

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Your device freezed that is why it is stuck on the garmin screen. You need to first reset your garmin by holding the power on/off button for about 15 seconds, that way it will restart.
About the battery, when you get a new battery for your device, you need to charge it for about 3 hours before powering on, once you power on without charging it first, then it might kill the cells of the battery as they are lithium ion battery. What you have to do is to remove the battery, insert it back, then you plug it to a power source for about 3 hours, be sure that the battery is charging as the green light comes on as you plug it. If the green light does not come on, then you need to connect it to a computer using your USB cable, that way it will charge. Once it is charged for about 3hours, then you will be able to turn on your device. First reset, then charge battery. That should do the job for you.
Hope this information was helpful.

Posted on Dec 31, 2010

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Garmin has identified potential overheating issues with the use of these batteries in certain nuvi devices with a specific printed circuit board (PCB) design. Additional information about the nuvi battery PCB recall can be found in Service Alert Number: 1035.

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Repair time will vary based upon location. U.S. customers, please allow 10-16 business days to receive your repaired or replacement device. Canadian customers, due to increased shipping and customs clearance times, please allow 20-30 business days to receive your repaired or replacement device.

Garmin sincerely regrets the inconvenience that this recall has caused and is making every effort to cooperate with customers, dealers, and regulatory agencies worldwide to ensure all parties are assisted according to national regulatory standards

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Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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