Question about GE Profile Spacemaker Over-the-Range Microwave

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My microwave GE Profile Spacemaker 2.0 keypad does not work, I unplugged it and reconnected it and it works at times for a while then it stops again.

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  • 9,085 Answers

You have a failing membrane keypad.

To help you further, I would need your brand and the full model number from the tag on the unit.

It's best to repost a new message to FixYa or contact me directly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 02, 2011

  • Mark Warnick Jul 08, 2013

    How difficult or costly is it to fix this problem? Is it something a do-it-yourselfer can handle?

  • Francisco Sep 02, 2013

    Same problem. Is there a way to order the part for replacement?

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F3 means you have a shorted membrane keypad.

The keypad is not available as a separate part, so you would have to order a control panel frame assembly, which comes with a new keypad on it.

Whether your model number is JVM1860SD001 or JVM1860SD002, the part number is WB07X10474 and a link to various suppliers is here.

They're not making these anymore, so order while supplies last.

This is a simple DIY job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and carefully move your circuit board into the new frame.

34374fd.jpg

Some connectors on the relays have a lock:

positivelock.jpg

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Push the microwave door tightly closed. The computer will not start cooking until the door is closed for safety reasons. Some models of microwave will give a warning on the screen if the door is open.
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Ensure you have programmed a heat setting, entered a cooking time and pressed the "Start" button on the microwave's keypad. Check that the microwave is not set to "Defrost" mode.
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Unplug the microwave and wait for one minute. This measure will reset the microwave's internal computer if it has frozen or scrambled. Plug the microwave back in and try again.
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Ensure the keypad lock mode is inactive. Most microwave ovens have a lockout feature that prevents children from starting the microwave while unsupervised. Lockout mode is usually deactivated by holding down the button that bears a padlock symbol

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