Question about OfficeMax 0M96431 Shredder

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I have a brand new Embassy paper shredder, model TQ80bC, PRESS "ON" BOTTON, NOTHING HAPPENS BUT WHEN i PRESS REVERSE, IT WORKS! Help

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Office max shredder om96431

For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.

If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.

Posted on Aug 27, 2008

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JayBlair
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SOURCE: UNJAM MY EMBASSY TS 60 SHREDDER

You have to remove the top cover. Look under the top and remove screws. Gently lift top and do not stress the connecting harness. carefully remove paper shreds. Unplug of course!!

Posted on Jul 22, 2009

  • 1 Answer

SOURCE: Shredder stops when paper put in

Solution: called customer support, who said "It's broken.? But, it was still under warrantee, so I sent it back for a new one.

Posted on Dec 23, 2009

  • 2 Answers

SOURCE: I have Shredder Embsddy model #TQ80Bc it was

Frogive me if you have done this already, have you checked the fuse? It may well have blown, also check the plug and lead is safe and secure

Posted on Jun 14, 2010

  • 1 Answer

SOURCE: Hi I Have a embassy

most likely you have broken one of the gears on the side of you shredder motor. If the motor spins look and see which gears are turning...... then you'll notice which ones are not. Look closely at the ones not spinning and you'll find you problem.

Posted on Mar 02, 2011

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1 Answer

Embassy shredder keeps running after it's done shredding. It won't stop running.


Hi Brenda:
My shredder, different make, occasionally has the same problem, especially when I try to put too many sheets of paper through at one time.
It happens because the paper jams in the cutter wheels and holds
a switch lever in the on position.
Step 1) Use the reverse switch (mine has one) to back the paper up a bit, then switch it to forward. Repeat this a few times and it might clear itself.

Step 2) If step 1 did not work, unplug the machine and use needle nose pliers, a small swrew driver, or any other handy tool, and remove all of the paper bits from the cutter assemble. Once this is done, it should work fine.

Jun 28, 2015 | Shredder Office Equipment & Supplies

1 Answer

Paper jam, what to do


Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Oct 12, 2013 | Embassy Intek Tx40b 4 Sheet Countertop...

1 Answer

Omnitech only runs in reverse


In the middle of feed opening there is a sensor which in your case will be stuck. Try clear it using tweezers. Failing that soak the blockage up excessively with WD-40 as it will loosen and soften stuck paper leave it for 10-15 minutes, repeat 2-3 times. Then power on the unit and it should be good as new! Good luck

Jul 19, 2013 | Omnitech 10-Sheet Micro-Cut Shredder

1 Answer

My embassy schredder won't work although the light is on what should i do? is there some way maybe i can oil it or something because it's not clogged up or anything? what to do?


  • Cross cut shredders require more frequent oiling versus the straight strip shredders. The more paper and use it gets the more oil it requires. A good rule of thumb is to oil the machine each time you change the bag.
  • Use only shredder oil designed for the specific brand of paper shredder you have. Manufacturers design paper shredder oils to be heat tolerant for the cylinders and blades, and they calibrate them specifically for their machines.
  • Spray, squirt or run a bead of oil across the blade opening. It shouldn't take more than a second or two to reach from one end to the other. Any more than that may result in too much oil applied. Quicker than that means there isn't enough oil to adequately lubricate the machine.
  • Turn the paper shredder to "Manual" and run the gears in reverse for a few seconds, then turn the shredder on "Forward" or "Standard" mode. This ensures that you distribute the oil throughout the machine, and going in reverse first forces some of the dripping oil back up, and then the forward moving blades push it back through the gears.
  • Oil a sheet of paper rather than the machine. Don't just run a bead of oil across the bottom of the sheet because the paper soaks up the oil and the oil may not reach all of the necessary parts. Instead, spray the whole sheet, or run a zigzag line across the paper and immediately send it through the shredder tooil it.
  • Dec 31, 2010 | Office Equipment & Supplies

    1 Answer

    Have ativa dx1800u. It will move in reverse, but will not go forward to shred. Specifically, I will run in reverse and then when move to auto and place paper in, a sensor picks up paper going in and...


    I work for Office Depot and the Ativa brand we get a lot back with this problem. It is a electrical problem in the sensor and all you can do is get a new shredder.

    Dec 23, 2010 | Office Depot Office Equipment & Supplies

    1 Answer

    I have Shredder Embsddy model #TQ80Bc it was working fine then all of a sudden desides to stop working. Green light will not come on.


    Frogive me if you have done this already, have you checked the fuse? It may well have blown, also check the plug and lead is safe and secure

    Jun 12, 2010 | OfficeMax 0M96431 Shredder

    1 Answer

    Royal 85x crosscut shredder stopped working


    Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

    If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

    May 25, 2010 | Royal 85X Shredder

    1 Answer

    For an Embassy shredder, the forward function is not working.


    I was able to figure out the solution for this by taking apart the shredder.

    My model is a TX61B. There is a piece of plastic that is attached to an internal sensor. You can see it below the shredder slot with a flashlight. if it is sticking out, the sensor is not tripped, and the forward function stops.

    To reactivate this, just put something down the slot like a thin screwdriver to push the plastic lever back, reactivating the forward function.

    I could see this being caused by running too much paper in reverse mode, which I recently did.

    Aug 12, 2009 | Office Equipment & Supplies

    2 Answers

    Royal 15mx only works in reverse after clearing jammed paper


    try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.

    Apr 15, 2009 | Royal 15MX Shredder

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