Question about Acer Aspire 3610 Notebook

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On boot get a blue screen that reads; The registry cannot load the hive (file): \Systemroot\system32\Config\SOFTWARE or its log or alternate. It si corrupt, absent, or not writable. Cant enter bios it asks for a password, and it will not start in safe mode either.

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Hello,
there is aback door password either you or some one have created and forgot.
You can try from this website,along the help of your nearest technician.
click here

Hope it will help you.

Posted on Dec 31, 2010

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  • Acer Master
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Hello
The link below Microsoft presents the solution of this problem http://support.microsoft.com/kb/822705
Hope this helps, if so do rate the solution good luck

Posted on Dec 31, 2010

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1 Answer

My Gateway file c0000218 registry failure the registry cannot load the hive /SystemRoot/System/32/Config/System or its log or alternate is. It is corrupt, absent or, not writable.


it sounds like you have a bad sector on the part of the hard drive containing this file. you need to let chkdsk complete the scan as it may be able to recover the corrupt file and isolate the bad sector so its not used again.
if this works backup the system as your hard drive may be failing.

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A very thorough and complete set of instructions can be found here- http://xphelpandsupport.mvps.org/how_do_i_repair_a_stop.htm

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//javaftper

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Hi

files in system32\config\ are missing or corrupt.
there is a back up stored by default at c:\windows\repair
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Go into the repair folder enter the following commands in repair console

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copy *.* c:\windows\system32\config\ (press enter)

files should be copied

type exit, quit or restart or reboot to restart the computer.

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