Thermador 37 in. SGSX365 Gas Cooktop Logo

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Anonymous Posted on Mar 30, 2017

I have the star burner model, w/ extra-low simmer. The center burner will not light at all by itself. The right rear burner will self-ignite if you turn it to low, and then slowly rotate the knob clockwise to about half way. It will turn off on low & not stay on at all. (Note extra-lo burners are to the left on this model). I've taken the top down, cleaning the burner caps and the ignitors - using q-tips and ammonia on the ignitor caps. Also, the red light indicator has fallen thru (Again!) and I would like to fix that, as well. I cannot afford to lose time from work to meet the repairman for these periodic, but chronic problems. Is there any of this I can do myself & how?

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Dale Copeland

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  • Expert 140 Answers
  • Posted on May 04, 2017
Dale Copeland
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Joined: Feb 05, 2008
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Center burner won't light: If there is a bright spark (check all ignitor points at night with the lights out and look for consistent brightness of the sparks) then it's likely that the burner slots are dirty or the air/gas mix is wrong. If you can light with a match, but the spark won't light, then go for cleaning the entire burner assembly thoroughly with a brass bristle brush (available at most automotive stores). The proper air/gas mix has to flow over the spark to ignite. Weak spark, improper air/gas or misdirected gas flow that misses the spark can all cause this issue.

RR burner lights only on low setting. Again, check the air gas mix and clean all parts. Something like a small spider web inside the air mix chamber (area between the orifice and the burner can cause this and is difficult to see. Disassemble, clean thoroughly, reassemble and test. Extra low simmer burners (two on the left side) use their own control module with electric gas valves and variable electric control switches. The burner works on low, so these are not likely the problem.

Most folks want to find a bad part, and that can happen, but stove tops get dirty and cleaning usually helps. If not, you have a clean top to work on.

The indicator lens and/or the retainer are either broken or the retainer is missing. It's best to replace these as they are not expensive. When the top is off while cleaning is an perfect time to replace the lens.

4 Related Answers

Anonymous

  • 130 Answers
  • Posted on Jan 06, 2008

SOURCE: Thermadore gas stove top - left 2 burners won't light

Either the potentiors or the simmer control.

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Anonymous

  • 619 Answers
  • Posted on Jan 10, 2008

SOURCE: burner won't light

Clean the gas nozzle w/small wire are located at the back of the gas cook top /shut off the gas clean small gas nozzle clog / w moisture /rust dust and any foreing material.

Anonymous

  • 116 Answers
  • Posted on Sep 04, 2008

SOURCE: Thermador SGS304 Ignitor does not spark

Hey Frust1
check that the particular burner is properly "grounded" see that no "dirt" is between burner and frame. Also ensure that the insulation on the wire from the igniter unit to the probe at the burner is not damaged.

Regards


Anonymous

  • 2 Answers
  • Posted on Oct 10, 2008

SOURCE: Ignitors Continue to Spark

Turn the knob back towards off about 1/8 of a turn and you will take it off lite and it should fix it.

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1answer

Why want middle burner light automatically but will light with a lighter

That unit is suppose to have electronic quartz igniters. Apparently there's a problem but it doesn't automatically mean the igniter needs to be replaced. If you see a spark from the igniter then it's fine. If you see a spark but no flame then the ignition process is out of synchronization. In other words, the gas hasn't concentrated near the spark enough to ignite. This may be a matter of low gas pressure or the extra length the gas needs to flow to reach the center burner is impeding ignition. Simple fix is turn the knob just enough to start the gas for 2 seconds then continue the turn to click the igniter. or simply use a match. You may also see if there are any adjustments on the gas manifold that will enhance bringing more gas to the center burner quicker. Some unit have one click & that's it, others click the igniter continuously until you release turning the knob. Good luck. you'll figure it out.
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I am not sure of the model number but the gas cooktop was purchased in 1998. The 2 burners on the left side all of a sudden are not ingiting. There is no gas and the igniters are not sparking. the other...

Hello Sharon,
are the two left hand burners "simmer burners" that low come on and go off to simmer a pot?
and the right side just set on and turn off without the simmer option?

if yes this pretty much describes your cooktop the part called the potentiometer is going the be the problem.
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0ne burner won't ignite, there is no spark from the igniter on the burner. How do you diassemble a burner unit?

Hello- These burners can be difficult to disassemble. I would first try an brush the ignitor, electrode, with a wire brush if it is blackened just be careful not to crack the ceramic. Also, make sure that the burner cap is on correctly, it will not spark if the burner cap is not positioned correctly. In order to remove the burner you have to remove the Ventrui tube, this is the bronze nut with the tube attached that is in the center of the burner. You will need a 20MM socket. If you can get the venturi out the burner will pull off. I believe on this one you have to take off both burners in order to remove that section of the cooktop. Be very careful no to force the nut because if it starts to turn but is not actually loosening then you are turning the orifice holder underneath and can crimp or crack the gas supply tube to that burner. The problem with these is that they often do not come out and have to be drilled off and then replaced along with the orifice holder that it screws into under the cooktop. Now, if the problem is occurring on one of the burners that has the extra low simmer (the ones that you can set to come on and off at an interval) then you will probably need a Potentiometer kit which replaces the switches and the spark module. Unfortunately it will probably be best to have a Tech out who is familiar with Thermadors and their particular issues. Sorry
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We have a Thermador SGC365R which was installed in 2000. The center two burners (extraLow burners) have never worked, but we had no authorized repair people in our area so they never got fixed. An...

Hello- The extra low simmer burners are indeed troublesome. Sometimes you do have to drill-off the burners, sometimes all of them. This is can be very time consuming depending on if you have the right tools. The issue is you have to get the top off the unit in order to access the spark module and switches that come with the Potentiometer kit (the parts they will need to replace). As well, they will have to replace the Venturi Tubes that were drilled off and the orifice holders as well because the venturi screws into this. I would get a parts cost and labor estimate and consider also the cost of installing a new cooktop. I have done many of these, it's the same on their ranges, and it can take a couple of hours. I will say that I have never needed another persons help to do the repair. Hope this helps, best regards.
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Electronic igniters will not turn off when the gas burner lites. all four igniters run untill you turn off the nob or unplug the unit

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2answers

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