Question about Microsoft LifeCam VX-1000 WIN-Blk Webcam
The video just freezes when in video call. How do I resolve this.Appreciate your help Thanks
How much memory do you have installed in your
computer? It may need to be increased as this is likely to be the cause
of your computer freezing.
Hope this is of some help. Bud
Posted on Jan 13, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
sorry to hear that the device is freezing and not working as expected.
try the following which may help to resolve the issue.
1) Ensure that the Video/Image files you are trying to view are compatible with the tablet. Compatible files are located on the packaging and in the User Manual. You can also locate this information on the website, mydisgo.com
2) If you have not already done so, we would advise that you update the device to version 2.3. The update procedure can be found at the following page; tinyurl.com/8000update
3) If the Gallery app only freezes when accessing files on the SD card (and not internal memory), please try using the alternative memory card slot or test using a different memory card.
I do hope this helps to resolve the issue.
If you require any further assistance, please do not hesitate to contact us at mydisgo.com/support
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