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My touch pro 2 screen is frozen and i cannot fix the problem. I did a hard reset and the phone is frozen on the screen that says "Tap the screen to set up your windows phone". Sprint sent a refresher to my phone to fix the problem and i see the welcome at the top of the orange box which shows the phone is working underneath the frozen orange setup page that won't go away because it's frozen

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: my screen is stuck on the welcome screen and won't do anything el

soft reset http://www.hardreset.eu/htc_touch_hd_hard_reset_soft_reset_en.html

Posted on Jul 08, 2009

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SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Posted on Nov 05, 2009

  • 1 Answer

SOURCE: My htc touch pro 2 smart phone screen is locked

Hi ! I seem to have this problem to, at least once a week. The soft reset usually works but I was wondering if anyone could shed some light on the root cause of the problem.
Many thanks!

Posted on Jun 21, 2010

  • 252 Answers

SOURCE: I have a LG GT540

hey man ok so go ahead and pull out the battery ok re install batter and before you turn on again hold the volume down key and then turn on the phone while holding down the vol down button when you get to the system recovery screen it will say 2e recovery just reboot systom from there and you should be all set

Posted on May 05, 2011

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How to restore HTC One V T320e smartphone


Performing a factory reset using hardware buttons
If you can't turn HTC One V on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One V.
1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
[img title="unlock HTC ONE V hard reset forgotten password" alt="HTC ONE V hard reset" src="http://www.hard-reset.com/images/htc_one_v_hard_reset.jpg" height="350" width="180">
will remove any applications you've downloaded and installed. Be sure to back up
any data and files you want to keep before you do a factory reset.
Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap Settings.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.Performing a factory reset via settings
The most convenient way to do a factory reset is via the settings.
1. From the Home screen, press MENU, and then tap Settings.
2. Tap SD & phone storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.

HTC One V not responding?
If HTC One V frozen and does not respond when you touch the screen or press the buttons, you can still restart it by press and hold the POWER button for at least 10 seconds, and then release it. HTC One V then restarts.

Sep 26, 2013 | HTC One V T320e - 4gb - Grey Unlocked...

Tip

With article and troubleshooting guide solution for Android Hard reset way


  • Note: the different types of methods are numbered, method 1, method 2, method 3, etc.
1. When the phone is powered off, press and hold the Volume Up and the Volume Down keys both at the same time, then press and hold the Power key until a test screen that shows some available options appears, usually takes about 15-20 seconds. When that screen pops up you can let go of the keys.
Press the Volume Down key to navigate down through the options until it highlights FACTORY RESET then press the Power key to select it.
2. Power the phone off all the way, press and hold the Volume Down key and press then release the Power key, still holding the volume down key for about 10-15 seconds. When you see some additional options pop up on the screen you can let go of the keys.
Press the Volume Down key to navigate down through the options until it highlights the reset option; it usually says FACTORY RESET, then press the Power key to make the selection.
3. While powered off, press and hold the Home key, while continuing to hold the home key power the device on by pressing the Power key.
Once the Android Recovery screen appears release the Home key, then while on the Android Recovery screen, press the Volume Up and Volume Down keys both at the same time.
If/when you're on the Android System Recovery screen release all the keys, and then use the Volume down key to navigate down to the "wipe date/factory reset" option. Once it's highlighted press the Power key to select it.
Once you see the "Confirm wipe of all user data?" Press the Volume down key to highlight "Yes-delete all user data", then press the Power key to select it.
4. Power the device off, then press and hold the Home key and press and release the Power key (while still holding the Home key).
From the Android Recovery screen, press the Search key.
Tap to select wipe data/factory reset then select Ok (located in the lower left of the screen). Note: if screen is not responsive use the Volume keys to scroll and the Camera key to select.
Select Yes - delete all user data, and then select OK (again lower left).
Select "reboot system now" and press OK.
5. Here is an alternate reset for a Motorola Atrix still running on the 2.2 Android OS...
While the phones power is off, press and hold the volume down button and press and release the power button (note: if it doesn't work after all the steps listed try holding down the power button along with the volume down button in this first step).
A "Fastboot" screen should pop up, press the Volume down key to cycle through the choices until you get to "Android Recovery", then press the Volume up key.
Wait for the "triangle!/Android". Once it pops up you'll need to tap on the bottom right corner of the screen (note: it may take a few attempts). A menu should pop up.
Tap on "wipe data/factory reset", and then tap OK. Another confirmation screen will appear. Tap Yes and then OK.
After the data is cleared the "reboot system now" option should appear and is highlighted by Default. Tap OK.
Note: this type of reset is common on the 2.2 (Froyo) before the tech geeks wised up and removed the need to use the touch screen.
6. This reset is for the same phone, the Motorola Atrix, but one that's running on the 2.3 OS.
Power off the phone, press and hold the Volume down button and Power button simultaneously while powering on the unit.
The "Fastboot" screen should pop up. When it does press the Volume down key to cycle through the choices until you get to "Android Recovery", and then press the Volume up key to boot in this mode.
Wait for the "triangle!/Android" screen to pop up. Once it does press both the Volume up and Volume down keys simultaneously. A Recovery Menu should pop up.
Tap on the Volume down key until "wipe data/factory reset" is highlighted, and then tap the Power button. Another Confirmation screen will come up. Tap on the Volume down key until it highlights "Yes" and then tap the Power button to make the selection.
After it's done make sure "reboot system now" is highlighted and then tap the Power button.
In this method you don't have to use the touch screen any more. So let's say your touch screen isn't responding therefore you can't navigate the phone or go into your settings and do a regular factory data reset. Well now on the 2.3 there is hope. Just power off the phone and perform these steps and the reset should go through.
7. Here is a hard reset for a Sharp Android Smartphone.
While the device is off, hold the Sym button (it's located on the keyboard) and the Power button simultaneously.
Once the Android boot screen appears highlight the Wipe data/factory reset option by using the volume buttons. Then use the Return key (on the keyboard) to actually make the selection.
Scroll down to Yes - delete all user data and then press the Power key to confirm.
Once it is done select reboot system now and press the Power key to confirm and reboot your handset.
8. Here is a common method used to hard reset an LG Android smartphone. So if you need to hard reset an LG Optimus this is the hard reset key combination to try first.
After the LG phone has been powered off, press and hold the Volume Down button. While holding the Volume Down button, press and hold the Home button. While holding both the Volume Down button and Home button, press and hold the Power button.
Continue holding these three keys down simultaneously until the LG logo appears.
Once the LG Logo appears release all of the keys. This will complete the reset on many LG phones; you will be given the option to "Select your language" and can proceed with setting up your device as if you were setting up the phone for the first time.
If however, you are taken to a fastboot screen or a screen with additional options then use the Volume Down key to scroll to and highlight the wipe data/factory reset option and then press the Menu key to make the selection.
The phone might give you a confirmation screen in which you can use the Volume Down key to scroll to and highlight Yes -- delete all user data and then press the Menu key to make the selection.
If you get an option to reboot system now then select that option with the Menu key. The phone will reboot, which can take a couple of minutes, and the hard reset will be complete.
Now you know how to hard reset an Android Smartphone and the next time your touch screen stops responding, your phone freezes, your phones power cycling, you forget your password, or pretty much any reason you wouldn't be able to perform a reset through the settings, you'll be set.
If I have forgotten any key combos that you know of, leave the method in the comments below so that I can add it to the list. Don't forget to check out some of our many other popular posts and don't forget to power your phone off every couple of days and watch what applications you choose to download onto your device that way you can keep your phone healthy and efficient. Hope you enjoyed the article, have a fantastic day, and enjoy your phone.

Thanks for checking out this Solution. Phonetolls.blogspot.com contents provide include dozens of cell phone artical additional, pictures, with hardware and software troubleshooting guides for you. Support us like and connect with this blogger for latest newsletter please follow me. By Admin shahid abbas
Phonetolls

on Jun 24, 2015 | Cell Phones

1 Answer

Screen dissapears after activating call


possibly solution
1.hard reset your device
2.otherwise it maybe hardware issue (touch screen problem)

for : hard reset on the start screen tap -> button then tap setting then about phone, then tap reset your phone and tap yes.

touch screen issue : you need to take to some technician to disassembly to touch screen and reassembly again if with this not solved you will need to change the touch screen. i think this will help you.

Jun 20, 2012 | Nokia Lumia 710

1 Answer

How do I reset LG P500



Factory Reset on Menu Setting

1. From the main home screen, tap menu
2. Select Settings, then Privacy
3. Select Factory data reset
4. Select Reset phone
5. Enter the password if required, then confirm by selecting Erase everything

Factory Reset on Menu Setting
Hope this helps,
If the phone is frozen, hard reset it through buttons

1. Turn the power off. If the phone is frozen, pull the battery out and inplace it back again
2. Hold the Home and Volume Down button
3. Press and hold the Power button until the phone turns on
4. Follow the on-screen instructions to hard reset the phone handset

The LG Optimus One P500 will then reboot to its factory fresh default state settings.

Sep 19, 2011 | LG P500 Cell Phone

1 Answer

Need to reset sony ericsson xperia 10x cell phone


Hi,

The Sony Ericsson Xperia X10 is highly customizable and you have been hard at work tweaking it to your liking, but now the fun is over and you want to return it to its factory settings again.

Here, we show you how to hard reset the Sony Ericsson Xperia X10 with step by step instructions.

Please note that all data will be deleted from the Sony Ericsson Xperia X10 as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.

First, try this:

1. From the main home screen, tap menu
2. Tap Settings, then SD card & phone storage
3. Tap Factory data reset
4. Tap Reset phone
5. Enter your password, then tap Erase everything to confirm

If that doesn't work, or if your phone is frozen:

1. Turn the power off. If your Sony Ericsson Xperia X10 is frozen, pull the battery out and reinsert it
2. Hold the Left and right buttons located beneath the display
3. Press and release the Power button
4. Follow the on-screen instructions to hard reset your Xperia X10

All data including third-party applications will be deleted from the Sony Ericsson Xperia X10. Once the wipe is complete, the phone will reboot to its factory fresh state.

Regards.

Aug 08, 2011 | Sony Ericsson Cell Phones

1 Answer

I want to reset a HTC HD7 but i dont know how. can you help me?


1. From the Start screen, tap wp7arrow.png in the upper-right corner.
2. Tap Settings.
wp7settings.png3. Scroll down and select About.

wp7about.png4.Tap the Reset your phone button.
windows-phone-7-reset-button.png5. Confirm your selection by selecting Yes. Then tap Yes again.
Your HTC HD7 will then go through the process of resetting to factory default settings.
Option 2 - Resetting using the hardware buttons
You can also use the buttons to perform a hard reset. This comes in handy if the screen is frozen and you can't access the phone.
1. Turn the phone off. If it's frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.

Mar 08, 2011 | HTC Cell Phones

1 Answer

Phone screen is completely locked out. Starts up fine, but I can do nothing else with it touch-screen wise. Did a hard reset, and can't get past the "Tap the screen to start using you're mobile...


It sounds like you have a faulty screen. If it was a software issue, the hard reset should have fixed it. If you are under warranty, I would contact your wireless provider for repair on replacement.

Feb 06, 2011 | HTC Touch Pro2 Smartphone

1 Answer

HTC Touch Pro 2 - screen frozen - how to fix prob??


I have a similar problem with my HTC Touch Pro. A hard reset didn't work either!

Let us know if you get an answer!

Sep 22, 2009 | Computers & Internet

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