Question about FrancisFrancis! X5 Espresso Machine

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Francis Francis x5

This morning...when plugging in the machine, the wall socket grounding button popped out, like blowing a fuse.  Tried the plug in a number of wall sockets with the same result.  What needs to be replaced/repaired on the Francis Francis?

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  • Marley13 Aug 27, 2008

    Same problem (recurrent). Happened last year. Plugged the X5 into another outlet and it worked fine. About a week later, switched back to the initial outlet and it worked fine for about 16months. Now the problem is recurring again (working with the "unprotected" outlet but tripping the GFCI outlet. Other appliances (blender and toaster) work fine in the protected outlet.

  • kkksss Dec 03, 2008

    Same problem here - we found the plug in the machine to be damp as well.

  • Anonymous Mar 21, 2014

    Put macintosh on its side to replace gasket and now it blows when plugged into socket

  • Anonymous Mar 21, 2014

    Machine turns on but nothing happens

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Almost certainly, your heating-element is corroded through, and with the...questionable...design of this machine, power continues to flow unchecked through the "substitute neutral" of your machine's case and ground wire, so it keeps working, sorta, until things burn out so badly within the boiler that you can't make a connection. Low boiler water-level might break that connection, too - that's how sketchy this design is. There's a reason the national electric code (and common sense) call for switching the HOT side of a circuit: to minimize the potential exposure to power as long as the switch is off. While the power-switch on this unit may do this, the F-F's thermostat, however, switches the NEUTRAL side, leaving it unable to do anything to prevent stray power from heading merrily through the machine via the ground, once your heating element has corroded through - which is a guaranteed failure item, just a matter of time. Sucks, don't it?

You could replace your element with an after-market version if you're game, but it's not a simple or quick fix. See http://www.fixya.com/support/t1029310-x5_boiler_share_did_replacement .

Posted on Oct 23, 2008

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Hi,

It´s probably the boiler in the machine that is gone.

Posted on Jul 13, 2008

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