Question about FrancisFrancis! X5 Espresso Machine

2 Answers

Francis Francis x5

This morning...when plugging in the machine, the wall socket grounding button popped out, like blowing a fuse.  Tried the plug in a number of wall sockets with the same result.  What needs to be replaced/repaired on the Francis Francis?

Posted by on

  • 2 more comments 
  • Marley13 Aug 27, 2008

    Same problem (recurrent). Happened last year. Plugged the X5 into another outlet and it worked fine. About a week later, switched back to the initial outlet and it worked fine for about 16months. Now the problem is recurring again (working with the "unprotected" outlet but tripping the GFCI outlet. Other appliances (blender and toaster) work fine in the protected outlet.

  • kkksss Dec 03, 2008

    Same problem here - we found the plug in the machine to be damp as well.

  • Anonymous Mar 21, 2014

    Put macintosh on its side to replace gasket and now it blows when plugged into socket

  • Anonymous Mar 21, 2014

    Machine turns on but nothing happens


2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Almost certainly, your heating-element is corroded through, and with of this machine, power continues to flow unchecked through the "substitute neutral" of your machine's case and ground wire, so it keeps working, sorta, until things burn out so badly within the boiler that you can't make a connection. Low boiler water-level might break that connection, too - that's how sketchy this design is. There's a reason the national electric code (and common sense) call for switching the HOT side of a circuit: to minimize the potential exposure to power as long as the switch is off. While the power-switch on this unit may do this, the F-F's thermostat, however, switches the NEUTRAL side, leaving it unable to do anything to prevent stray power from heading merrily through the machine via the ground, once your heating element has corroded through - which is a guaranteed failure item, just a matter of time. Sucks, don't it?

You could replace your element with an after-market version if you're game, but it's not a simple or quick fix. See .

Posted on Oct 23, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 515 Answers


It´s probably the boiler in the machine that is gone.

Posted on Jul 13, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Francis francis espresso x1 not turning on

The most obvious thing is the fuse in the plug. There are no fuses inside the francis francis (at least in the model I have).

Aug 30, 2014 | FrancisFrancis! Francis Francis 207003 X7...

1 Answer

My X5 had been overheating somewhat and the steam valve drips water while making coffee. I heard a pop/bang from it yesterday and now it will not heat the water beyond lukewarm. What do I need to purchase...

There are a few things that make a pop and not heat in a Francis machine.
1. The heating element.
2. The control board
3. Not always but the thermal fuse on top of the boiler.

Remove the clock by pulling out. there is an 8mm nut up inside. Remove. Then go to the back and remove the #2 Allen screw. Then pry the top up and it will snap off. Check for a burned area. If not do a continunity check on the heating element and thermal fuse. If they have continunity its probably the board in back.

Apr 28, 2011 | FrancisFrancis! X5 Espresso Machine

1 Answer

Blowing the fuse

I just had this happen to me too... any ideas?

May 29, 2010 | FrancisFrancis! X5 Espresso Machine

1 Answer

Where to get extra parts for the Francis Francis X5 Espresso machine? I am looking for 1 and 2 cup filter baskets (for ground coffee). I have searched the internet for hours and - no luck! Not on Illy's...

I too have had problems finding gaskets for my much loves machine. Sadly, I am parting it out. I think that I have what you are looking for. Stainless steel baskets, right?

Oct 16, 2009 | FrancisFrancis! X5 Espresso Machine

1 Answer

Is there an illistration available for the various parts in the Francis Francis x5 particularly the heating element?

Hi there, yes i have the PDF exploded diagram of the Francis Francis X5 model of both outer and inner parts. If you send me an e-mail to and just say in the email that this is what you need and i can email you back with the PDF attached. Any problems please get in touch.

All the best

The Domestic Coffee Service

Jun 16, 2009 | FrancisFrancis! X5 Espresso Machine

1 Answer

Francis Francis fuse defective?

If you have power its not likely the fuse. It could be the heating element or the board.

Jun 16, 2009 | FrancisFrancis! X5 Espresso Machine

Not finding what you are looking for?
FrancisFrancis! X5 Espresso Machine Logo

390 people viewed this question

Ask a Question

Usually answered in minutes!

Top FrancisFrancis! Coffee Makers & Espresso Machines Experts

Joe Lalumia aka...
Joe Lalumia aka...

Level 3 Expert

3185 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1869 Answers

Chen Dorot
Chen Dorot

Level 2 Expert

132 Answers

Are you a FrancisFrancis! Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides