Question about Voyetra Turtle Beach Ear Force X11 Headset (TBS-2155-01)

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Have XBox 360 Elite and Voyetra Turtle Beach X11 Headset. Got new 3D HD TV and when I attached the HDMI cable to the XBox the headset stopped working. I have been told it is because the cable has an audio wire so the XBox defaults to that wire. Have tried everything I can think of. Is there something I need to change on the XBox settings? Please help.

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I myself have a 46" RCA LCD flat screen tv, which I have my xbox 360 connected via HDMI cable. If your tv has audio out "rca plugs", which im sure being a newer 3d HD tv, connect the supplied cable to the audio out (red, white) plugs, and then connect your headphones to that jack!

Posted on Sep 12, 2011

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Posted on Jan 02, 2017

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1 Answer

Wiring diagram for turtle beach headset x11


Are you really going to re-wire the headphones? that sounds like such an ordeal. not worth the trouble i found this site that sells the Turtle Beach X11 for like 30 bucks or less. save your self the trouble.

Jun 13, 2012 | Turtle Beach Ear Force X11 Headset For...

1 Answer

Just got the headset(again) and followed the instructions yet i can not hear game play out of my headset and these are my second pair thinking it was a faultly issue but its not plz help. my friends can...


Make sure the headset is plugged into either the headphone jack on your TV or the adapter that comes with the headset. If they are plugged in securely then make sure the dongle on the cable has the volume turned up. Check the xbox settings to make sure the volume is up as well. If still no luck you may have to contact turtle beach support to assist.


Best of luck

May 25, 2011 | Voyetra Turtle Beach Ear Force X11 Headset...

1 Answer

How do i get game sound through my x11 whilst usind a hdmi cable as the headset plugs into xbox lead then into tv but u cant use the xbox lead and hdmi lead as they go in the same connection


In this situation you have two options. A) Use the orignal xbox lead cable with component, and YpBpR cable ends and plug in your headphones with that configuration. B) A lot of TV's these days have red and white (audio out) jacks, plug your headphone adapter into the audio out, and use your headphones with that configuration!

Apr 22, 2011 | Voyetra Turtle Beach Ear Force X11 Headset...

2 Answers

My turtle beach x 11 is not working... its just not working! it does nothing no sound no mic nothing....


hey my headset has the same problem!
I Opened the white chat thing and wires were off what they were suppose to be on so my grandfater is going to soter the on. Check if that is your problem

Jan 09, 2011 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

When I talk, my friends complain of a high pitched buzzing. I'm using the Turtle Beach X11 via a wired controller on the Xbox 360.


Same issue here. Can hear the high pitch buzz, and friends complain about it.

I have 2 Turtle Beach X11 headsets, and 3 Xboxes (std, Elite, slim)

Unplug the mic, and no high pitch buzz. Plug it back in, and its back.

Tried all 3 boxes experience same issues

Playing with volume and mic settings doesn't make a difference.

Would love to have a fix for this :-)

Dec 25, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

2 Answers

Turtle Beache X3 Headset Communication


You probably need a new talkback cable. They are purchasable on the turtle beach website or contact their support about a replacement.

Aug 06, 2009 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

Cant hear anyone on xbox 360 when using a x1 turtle beach


You need a replacement talkback cable. You can purchase one through the Turtle Beach site or by contacting their support about a replacement.

Jun 09, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Cable not plugging into my Xbox 360 Controller correctly!


You should definitely contact Turtle Beach about this. support@turtlebeach.com.

Apr 22, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Cannont connect Ear Force X3 with my HDMI set up .


Is the problem that you're using a single HDMI cable to connect your Xbox to your TV? If so, this Turtle Beach article should help... ________________________________________
HDMI and Connecting Ear Force Xbox Headphones
The current Microsoft Xbox 360 series of gaming consoles allow the use of HDMI cables for simpler hookup to home theater systems and Hi-Definition televisions (HDTV).
The Xbox 360 Elite (the black one) comes with two additional cables, an HDMI cable and a separate AUDIO cable that provides a pair of RCA jacks (red and white) and an optical digital audio output (S/PDIF Out). With this cable package, you can easily connect any of our X-series headsets and an HDMI-connected television at the same time.
This Xbox 360 HDMI Cable package is available as an extra-cost option from Microsoft: http://www.xbox.com/en-US/hardware/x/xbox360hdmiavcable/
Here's a more in-depth explanation of the Xbox 360 HDMI Cable and how it works: http://support.microsoft.com/kb/937899?sd=xbox
[NOTE 1:] The standard Xbox models do not come equipped with this cable set. The HD cable they have obscures the HDMI connector, so that the two sockets cannot be used at the same time. If you only have this stock HD connector (component video, composite video, stereo analog audio and optical digital audio connectors), then you will not be able to use the HDMI connector at the same time.
In order to use both sockets at the same time (HDMI and A/V) you'll need to purchase the Xbox 360 HDMI Cable package described above.
[NOTE 2:] The current Xbox 360 Elite Holiday Edition (Fall 2009) does not come with the HDMI Cable set.
___________________________________________________________________
Some companies make aftermarket HDMI cables for use with the Xbox 360, but these may not provide the dual RCA jacks that carry the 2- channel analog audio necessary for hookup of the anlog-only Ear Force X-series headsets. If this is what you have, you may need to find another way to connect your Ear Force X-series headset.
The TOSLINK digitally-connected X-series headsets can be always be connected using optical digital "Toslink" connections (and that's the best way to use them!).
___________________________________________________________________
The oldest white-and-gray Xbox 360 models DO NOT have an HDMI port. With this particular (obsolete) model, you cannot use HDMI connections, but you can use any of our X-series headsets.
Current Xbox 360 models all have separate HDMI and A/V ports ("sockets") on their back panels.
___________________________________________________________________
Here are some suggestions for alternative connection schemes:
XBOX 360 AUDIO PLAYS THROUGH TELEVISION SET:
For X4 and X41: Your best bet would be to connect the Xbox optical digital audio out to the X4 transmitter's optical digital input. Then connect the X4 optical digital output to the optical digital audio input on your HDTV or home theater amplifier.
[NOTE:] Some HDTV systems have an optical digital audio output that will not transmit Dolby Digital/DTS encoded digital audio, only stereo PCM audio will be passed. In this case, you must connect as above.
For X2, X3 and X31: You can use the Headphones jack or the Audio Out jacks on your TV to connect to the Audio In jack on the Transmitter.
For X1 and X11: You can use the Headphones jack or the Audio Out jacks on your TV (if available) to connect to the headset's analog Audio Input.

NOTE: Please make sure your TV has Audio Out jacks. Some TV's only have Audio In jacks.
Audio In jacks only accept incoming audio signal; they do not send audio signal out. If no audio signal is being sent to the headset, no sound will play from the headset.
___________________________________________________________________
You may need to purchase a suitable adapter cable in order to connect the TV audio output(s) to the Ear Force X-series headset's transmitter or Audio Input plug.
- Connect the HDMI cable so that the Xbox 360 plays its audio through the TV.
- For X1, adjust the Dashboard > Settings > System > Voice in the Xbox 360 so that the talkback and game sounds are played together (Play Through Speakers). - For X3, X31, X4 and X41, you should set this to Play Through Headset.
__________________________________________________________________
XBOX 360 AUDIO PLAYS THROUGH HOME THEATER RECEIVER (except X4 and X41): This is exactly the same as the above, except that you will use the receiver's Headphones output jack to connect to the Audio In on the Ear Force Xbox-compatible headset's Transmitter (X2, X3, X31) or the green Audio Input plug (X1).
- You may need to obtain a shielded audio cable with 1/4" stereo phone plug to 1/8" stereo mini-phone plug ends. The 1/4" phone plug goes to the receiver's Headphones jack, while the 1/8" mini-phone plug goes to the Audio In on the Ear Force Transmit- ter (X2, X3, X31) or Audio Input plug (X1).
- Adjust the Dashboard > Personal Settings in the Xbox 360 so that the talkback and game sounds are played together (Play Through Both). For X3 and X31, you may also set this to Play Through Headset.
___________________________________________________________________

Mar 13, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Chat...yes, actuall game sound...... no


This Xbox 360 HDMI Cable package is available as an extra-cost option from
Microsoft:
http://www.xbox.com/en-US/hardware/x/xbox360hdmiavcable/
This should let you hook everything up correctly.

Dec 29, 2008 | Voyetra Turtle Beach Turtle Beach Ear...

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