I assume that if you cannot remember your password or pin and have got to this point, then you may not have any other options and will lose any contacts, music
, pictures and anything that you had saved on your phone, this will not effect your memory card
(If you have one inserted, or your SIM card (Which should NOT be inserted during the reset anyway.)
WARNING!!!!!!!! This will reset your phone back to the factory settings.
( Remove the battery and take the sim card out. Power-up the phone, you will see the insert SIM screen. Type in *2767*3855# like you are making a call, press send.
After you enter the code it will take a few seconds ( you should get text saying not to do anything and that it will reset when its done. ) The phone will automatically restart. Shut the phone back off, then put your SIM card back in and power your phone back on. That's it, your done.)
Remember that it WILL DELETE EVERYTHING off of your phone, so i HIGHLY recommend after the reset and for future purposes that you save everything off of your phone and upload ALL your contacts to your SIM or memory card. to do that:
COPY Phone to SIM:
1. open up the address book
3. OPTION 13: COPY TO SIM ..or.. OPTION 14: MOVE TO SIM
(NOTE: OPTION 13: COPY TO SIM will produce multiple copies, showing PHONE and SIM contacts (both be displayed in your address book list.) To fix this: you will have to open the address book settings, "View Contacts from" : SIM or Phone.)
COPY Phone to Memory Card:
1. open up "My Stuff"
3. option 4: copy folder
4. Copy to: Memory Card
Hope this helps.