Thanks for your suggestion on FixYa. I tried your suggestion, and did get the 2 "X" marks to come up. However, when I tried to touch them to calibarate the machine, nothing happens...no beep sound, nothing. Is it time to take it to a tech?
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I would check the Touch Screen first. Your Owner's Manual tells you how to calibrate the touch screen from the SET menu. However if the touch screen isn't working, you can't get to the SET menu. Suggest taking it to an authorized Viking Dealer and they would be able to quickly determine the solution. You can find the nearest dealer by going to the Viking website - http://www.husqvarnaviking.com/us website and click on 'Locate a Dealer'.
Since you can't get any response to your Menu-Norm-Prog-Rep-Set-or Help on your touch screen but you can get into your stitches, It does sound like you need to re-calibrate your touch screen. Normally you would get into your Set Menu to access your touch screen calibration. But as suggested on another solution. You turn off your Des 1, Holding in the reverse button (bottom left of the eight buttons) and the pivot button (the second one from the bottom of the four buttons) at the same time and turn on your machine. This is the Service menu that pops up (try not to touch anything on this screen, it could really mess things up if you don't know what you are doing) After this screen pops up go over to the eight buttons on the far left of your machine and touch the needle up, needle down button (top right button of the eight) the Calibration Screen will pop up on your touch screen (two plus marks labeled 1 & 2) In your sewing sitting position touch the center of the #1 mark and then the #2 mark. Once you've done that the Service Screen will pop back up. Shut off your Des 1 and restart it normally. Try getting into your different menus- Menu-Norm-Prog Etc. Hopefully that fixed your Calibration issue!
** Note: If the service menu doesn't pop up when trying to hold in these 2 buttons together and turning on your Des 1 the buttons weren't held in properly and you need to turn it off and try it again.
Hopefully that helped you out!!
If there is no noise, like the machine is calibrating or setting up, then more than likely the fuse on the transformer has blown. If the needle motor and feed motor make their usual noise and the lights come on but the screen won't come on, chances are a connection inside the machine is your problem. If the cable from the display screen becomes unplugged, the machine will "start up" but nothing will be displayed on the panel. If when you turn on the machine, you touch the screen and hear the "click" sound the screen makes then its a problem with the display screen only. (there are 2 screens, the one you touch your finger with is the touch screen and the one behind it displaying the picture is the display screen.)