Question about Linksys Cable Modem

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Of a sudden, my wireless TV won't stream netflix videos without buffering every 30 seconds -- a new problem. Is it possible to reset the modem? What is the likely problem?

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Yes, but you may be having a problem with your internet provider, not your modem.

1) Yes, you can do a soft reset of your cable modem, just pull the power plug, and then plug in. Suggesting you leave the power cord out for 30 seconds. This will do a soft reset of your cable modem, and will not hurt any settings. No worries.

2) You can do a "hard reset" but this is a bit dangerous. If you have any "custom" settings in your router, passwords, or configuration, it will be lost. If you do need (want) to do this, you will first want to go into the cable modem, and "save" your current configuration. At least make "note" of what the configuration is on a piece of paper, for each tab. Also, if you do this, your cable modem will go to its default settings and password. So, suggesting taht you DO NOT do a hard reset without prep. To do a hard reset, on the back of the cable modem is a red button, push and hold for 30 seconds. (Again suggesting, you do not do this without prep.)

That will let you do a reset....

However, I'm thinking that your buffering may be the result of an issue on your computer or your ISP. Tell us more about your configuration. dw

Posted on Dec 31, 2010

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