Question about Frigidaire ATF6000ES Front Load Washer

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Shakes vilontly in spin cycle. - Frigidaire ATF6000ES Front Load Washer

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This is a known problem with these washers. Kenmore's version is 417.44102300 which I now have the exact same problem with. It bangs loudly on spin cycle and literally jumps across the floor.
We bought ours about 6 years ago. Apparently the bearings go bad and the tub becomes loose inside the washer; also, the "spider assembly" -- the arms that turn the tub -- disintegrate over time and fall apart. These are widely known defects. The manufacturer blames the use of non-HE detergent or "too much" detergent. IOW, they blame you, the user for their use of substandard design and materials.
So, the manufacturer (Frigidaire/Kenmore) will not own up to the issue and do a recall/repair. I have read where some people call Frigidaire / Sears and demand free repair but I doubt this is very successful. You are left with the option of fixing yourself (parts can be had for $200-300 but it is an intensive and very technical repair) or get a "ServiceSmart" contract from Sears for $350 which covers all repairs for a year. And you can hope nothing else goes wrong with this model after repair. I'm not sure if the replacement parts are the same or have been improved.
If the repair exceeds $500, Sears will credit you that amount toward purchase of a new washer. So that gives you a net discount of about $150 off a new washer which you can get from any halfway decent sale at other big boxes or your local appliance retailer. I am leaning toward buying a new washer on sale for about $450 + tax -- not at Sears (had enough of their dishonesty), and not a Frigidaire family product. Looking at washers from Lowe's. Good luck.

Posted on Dec 31, 2010

  • SteveO87 Dec 31, 2010

    I must apologize, mmhall25, I'm not sure if the Frigidaire model ATF600es is equivalent to my Kenmore model above, but if it's a Frigidaire front loader from about 5-7 years ago, it likely has the same parts and problems. I hope my reply was helpful to you nonetheless.

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