Question about Whirlpool Duet GHW9150P Front Load Washer

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The doo rof my HE Whirlpool duet washer is locked and light says add garment now". I have tried the manual's instructions, and I have unplugged the washer. I have clothes stuck inside the machine, including my husband's favorite shirt! HELP!

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Unplug washer and remove lower front panel by removing 3 screws on bottom of panel. You will need "torx" or nutdriver. Reach in and up on right side of inside of washer, right were the door latch is, at the bottom of the mechanism is a manual release. Pull downward on the release and the door should open.

Posted on Dec 31, 2010

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1 Answer

Why is Whirlpool Duet washer stuck on add a garment


is the door lock light on?if not the lock switch may be bad, or the board may not be sending power to the switch.a volt-ohm meter must be used to test the system.

Jul 27, 2014 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

The machine is locked and can't open with clothes washed inside,. Add garment light is on and the time is flashing'


Whirlpool-made Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly having a tab that can be pulled manually for emergency opening of the door. This tab can be accessed with the removal of the lower front access panel. Disconnect power to the washer and drain the water from the tub before accessing it. The link below contains the detailed instructions on manual unlocking of the door.

Manual Unlocking of Whirlpool Duet and Kenmore Elite Front Load Washing Machines

Aug 26, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Whirlpool washer duet is flashing after adding garmet. Will not return to washing


April 8 2002 DIV 26 SOURCE 110 KENMORE ELITE HE3 & HET WASHERS "ADD-A-GARMENT" INDICATOR LIGHT ON DOOR WON'T UNLOCK WHEN PAUSE/CANCEL BUTTON IS DEPRESSED.

MODELS: See additional page for Kenmore model numbers

COMPLAINT: Due to a Microcomputer Machine Control software error , the ADD-A-GARMENT feature becomes inoperative.

CORRECTION: The Microcomputer Machine Control must be replaced with a service part that has been reprogrammed to prevent ADD-A-GARMENT feature loss.

PARTS: Order electronic control listed on this service flash by model from Division 26 , Source 110 following normal ordering procedure.

MERCHANDISE CODES: WASHER Service Flash - Model Nurnbers for: Kenmore Elite HE3 & HE3t Washers: "ADD-A-GARMENT" indicator light on door won't unlock when Pause/Cancel button is depressed. Kenmore models with serial Numbers beginning with CSL23 through CSM04 11042822200 11042824200 11042826200 11042832200 11042834200 11042836200 11042922200 11042924200 11042926200 11042932200 11042934200 11042936200 Electronic conrrol p/n 8181900 Electronic control p/n 8181899



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Jul 29, 2010 | Whirlpool GHW9300 Duet Washer

1 Answer

Had to stop my whirlpool duet sport front load washer to add a garment, pressed pause, now it will not resume, is there a reset. i turned it off, unplugged, etc. has power but will not continue the cycle...


Try unplugging for 30 minutes, then try to start again. If this doesn't work you probably have a contol board or door lock problem. Good Luck, Appliance Specialists

Feb 16, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My whirlpool duet 2004 front load washers door is locked, time is flashing and pump is on. Unable to stop or open door. tried to unplug. Control lock is not on. My wife tried to add clothes when the add a...


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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Sep 08, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control lock light will not go off.


Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have a Whirlpool Duet Sport, brand new. It keeps asking to add a garment when the washer is jam-packed with clothes. Is it a malfunction, does the "add a garment" light ever shut off?


the add a garment light will stay on through most of 1st wash this lets you know that if you forgot something it can still be added ..if not already overloaded..by pressing pause the door will unlock and allow something to be added ..yes it's normal

Aug 10, 2008 | Whirlpool Washing Machines

2 Answers

Whirlpol duet


sounds like your door lock switch may not engage.try opening and closeing the door. unplug the unit wait a few minutes plug back in and see if you can open the door. check to see if the door lock lights up.. hope this helps..

Aug 25, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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