Question about Nintendo Wii Console

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We have tried putting several game discs in and they all say that they cannot read the disk. They are not dirty or smudged. There is a bit of a clunk ,clunk sound when the disk is first in the drive.

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Hello there

From what you have said it sounds like you have the DISK READ ERROR

The main causes are Hardware failure, overheating or wear & tear.

You may need to perform simple maintenance, clean or in some cases adjust settings.

To get the best advice on where to start I recommend a Wii Repair Guide , From this you can fix the problem at home and avoid any large repair bills. Its easier than it sounds when you have help from the guide.

The other solution would be to send the console off to Nintendo, This is free if your still in warranty. If your console is out of warranty then the usual price of repair is $90



Glad I could Help!

Good Luck & Best Regards

Pete

Posted on Dec 31, 2010

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1 Answer

I have the same problem i try two diferent disc y nothing happen. same error . i dont think is my wii console.


Hi,

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk.

If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) If the disk looks good, put it back into the Wii and see what happens.

A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

Some older Wii units also have trouble with dual layer discs, which pack more info onto a disk (Super Smash Bros. Brawl and Metroid Prime use dual layer discs). If your Wii is having trouble reading a dual layer disc you can try Nintendo's Wii lens cleaning kit. If all fails and still you Wii cant read any disk it only means that the Wii is malfunctioning.


Thanks for Reading. Thanks for using Fixya.

Feb 06, 2011 | Nintendo Super Smash Bros. Brawl for Wii

1 Answer

My wii fit plus disc reads cant be read when inserted in to the wii help please can it be fixed


Hi lyned1,

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk.

If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. Use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) If the disk looks good, put it back into the Wii and see what happens.

A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

Some older Wii units also have trouble with dual layer discs, If your Wii is having trouble reading a dual layer disc you can try Nintendo's Wii lens cleaning kit. And also you can try to use a different disk to check if your system will be able to read it. then try the Wii Fit Plus If after all that, your Wii still can't read the disc, it's probably just a bad disc.

Thanks for using Fixya.

Jan 28, 2011 | Video Game Consoles & Games

1 Answer

Disk read error


The 'Disc Read Error' error message, 'Please Insert a Playstation 2 Formatted Disc' error message, or the 'No Data' error message is an indicator by your system that the console is having difficulty reading the game disc. This could be for many reasons; usually this is because the game disc is damaged or unreadable. However, in some situations, this can be a sign of a more serious issue with your Sony PlayStation 2. Try all of the steps listed below to troubleshoot the error:

Check the game disc.

1. If there are any noticeable scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.
Note: Do not rub hard and do not rub in a circular motion as this could further damage the game disc.
2. If there aren’t any noticeable scratches or smudges on the surface of the game disc, try using that game disc in another PlayStation 2.

* If the game disc works in another system, this is an indicator that your PlayStation 2 may be damaged. For information on getting your system repaired or replaced, you will want to contact Sony directly for assistance at 1-800-345-SONY.
* If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc, you will want to refer to your manual for warranty information specific to your product.

Some Playstation systems, especially the older models, have trouble reading some newly manufactured Playstation 2 game disks. Sony recommends using their Auto Diagnosis tool (http://www.us.playstation.com/support/ps2/hardwaresystem/default.html) to resolve this issue.

Apr 05, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

8001002b error.?


its probably that the blu ray diode is dirty, thats why your getting that error or a dirty disk. try cleaning it and the disk... there might b a tiny speck of smudge or something on a certain exact spot of the game thats causing it to give u the error.. well anyways dirty lens/disk is the reason for the error message

Jan 25, 2010 | Video Game Consoles & Games

1 Answer

Games disc wont read


the disks might be damaged or scratched or the xbox's disk lens might be dirty, try to get a cleaner disk for an xbox

Sep 02, 2009 | Microsoft Xbox 360 Console

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My nintendo wii says an error ocurred when i put a disc in


first the obvious if ur new to wii.... make sure the picture side of the disc is the on the right side when you insert it (facing outwards)
    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message
    Playing Super Smash Bros. Brawl? Click here for specific help.
    If you are getting one of the above error messages:

  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

  • Ensure that you are properly loading a Game Disc.

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  • If your console is placed vertically, the disc label will face to the right.
  • If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures
Cleaning a Game Disc Fingerprints, smudges, and other foreign material can interfere with a game disc being properly read by the Wii console. Please use the information on this page to properly clean a dirty Game Disc.
Important Notes (please read first):

  • Use only: straight strokes when wiping the disc (do not use a circular motion).
  • Use only: a clean, soft, cotton cloth (do not use paper towels, facial tissue, etc.).
  • Use only: water (do not use soap or any other cleaning solution).

  • Do NOT use: solvents such as: benzine, window cleaner, paint thinner, anti-static aerosol spray or abrasive cleaners.
  • Do NOT use: machines designed to clean discs or remove scratches. These types of devices could damage the surface of the disc.
Properly cleaning a game disc:

  1. Dampen a portion of a clean, soft, cotton cloth, using only plain water.

  2. With the damp part of the cloth, use straight strokes and wipe the bottom of the disc (non-labeled side) from the inside rim to the outside rim.
  1. Using a dry part of the cloth, use straight strokes and wipe from the inside rim to the outside rim.

  2. After all of the water has been removed, let the disc sit for at least two minutes to completely dry before inserting it into the Wii console.

  3. Try to play the game to see if the problem has been resolved.
    • If the problem has been resolved, be sure to properly take care of your game discs by storing them in their plastic cases in order to help prevent your discs from becoming dirty or scratched. Storing games in cases other than the ones they came in, or storing them outside their cases, may damage the disc.
    • If the same problem continues, the cause is likely damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
    • If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.) Please call 1-800-255-3700 to discuss possible repair options.
If you are occasionally experiencing disc read errors, you may want to consider purchasing the Wii Lens Cleaner.

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk. If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) Don't exert more force than necessary; it's a flimsy disk, not a kitchen sink. If the disk looks good, put it back into the Wii and see what happens.
A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

good luck...

thank you for using fixya's assistance

if u felt i ve spent my time to help you a very helpful rating is appreciated.

Aug 12, 2009 | Nintendo Video Game Consoles & Games

1 Answer

Disc read error


Disc Read Error generally means that the game disk cannot be read by your console.

Reasons for Disc Read Error
1. Disk surface scratched or smudged.
2. Disk surface dirty.
3. Lens surface dirty.

Here is what you can try doing.

1. Check the game disc for any scratches or smudges on the surface of the game disc, try to clean them off by using a non-abrasive cotton cloth.

2. If the PS2 console is lying down, please set the console to on its side or if it's on its side set it to flat position, restart the console and then try game again. Always ensure the PlayStation 2 is in a cool, well ventilated place.

3. Remove and reinsert the Memory card of your PS2, restart the console then try running the game again.

Other troubleshooting that you can try.

Change the Disc speed of the PS2 DVD and then try again.

Start the PS2 with no disc in a drive. Press the "triangle" button on the controller.
Use the up and down buttons on the controller to select "Playstation Driver” and press the "triangle" button on the controller.
Select Disc speed. If it is set to "Fast," select "Standard"; if it is set to "Standard", select "Fast" and press the "X" button on the controller. Press the "O" button on the controller. Insert the game disc and restart the PS2. Try running the game again.


Turn the Diagnosis On for PlayStation2 to auto detect the best settings.

From the Browser and System Configuration menu. Press the triangle button to select Version. Highlight the Console from the list and press the triangle button - this accesses the next menu option. The Diagnosis will be highlighted. Press the X button to access the options available. Highlight "ON" and press the X button to affect the change. Restart the console and try the game again.

If the above steps does do not solve the error then you would probably have to replace the disc.


Note: If you are using the Slim version of PS2 make sure that the console is properly ventilated and that it should always be in the standing position, as the slim version of PS2 no fan or any other cooling unit unlike the normal PS2.

Oct 13, 2008 | Video Game Consoles & Games

1 Answer

New Wii Game Unable to read disc


You may have to replace the laser in the wii so that it can read the disc, if this isn't thecase, then I don't have any other solutions for you.

Jul 17, 2008 | Nintendo Wii Console

2 Answers

Wii game disc could not be read


Some games have known issues

* Super Smash Bros. Brawl
* Excite Truck - No cursor
* Pokémon Battle Revolution

Is this just on one disk? If so,

* Check the bottom of the Game Disc (the side without any labels or writing) for any dirt or damage (such as cracks, scratches, etc.).

o If the game looks significantly damaged, such as with scratches or cracks, it will need to be replaced.

o If the game looks dirty (fingerprints, smudges), try cleaning the Game Disc. If the problem persists, the Game Disc will need to be replaced.

On mulitpul but some games play, are you able to play one type of Game Disc but not another (for example, you can play Wii Game Discs but not Nintendo GameCube Game Discs)?

If so, then it is likely there is a problem with the Wii console and it will need to be repaired.

If all discs will not play this indicates the problem is likely with the Wii console and it will need to be repaired.

I hope this was helpful.

Jul 12, 2008 | Nintendo Wii Console

1 Answer

Wii Game Disc Off Of Amazon


Have you checked the disc for smudges? It sounds like you have a dirty disc. If that's not it, have you tried other discs in your Wii?
If the disc worked before, it should still work, unless:

A. Disc is dirty
B. Disc is scratched
C. Wii isn't playing any discs

Feb 17, 2008 | Nintendo Wii Console

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