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Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7. Roxio Creater 9 is not listed as compatible with Windows 7
The following are from the Roxio site: The following products have been designed to be Window 7 compatible (as of January 2010):
Roxio Creator 2010
Roxio Creator 2010 Plus
Roxio Creator 2010 Special Edition
Roxio Creator 2010 PRO
Roxio Easy LP to MP3
Roxio Burn
Roxio CinePlayer BD
The following products have been UPDATED to be Windows 7 compatible (as of January 2010):
Yes, Roxio Easy CD is not compatible with Windows Vista. You either need to remove windows Vista and install Windows XP, or purchase the newest, latest copy of Roxio.
If you actually purchased it, then just make up a user name and organization, but you'll need the serial number which should be on the back of the cd cover. If you don't have that, you're out of luck.
Ok. What I am going to suggest may seem like a daunting task but if you are careful and do only what I suggest you should be ok. The first thing you are going to have to do is manually make a change to the Windows registry to fix the permissions.
1. Fix registry permissions
a. Click on "Start" choose "Run", then type "regedit" and click "OK".
b. In the Registry Editor, click on the "+" next to "HKEY_Local_Machine".
c. Now click on the "+" next to "Software".
d. Right-click on the key (folder) called "Roxio" and choose "Permissions".
e. Make sure that "Administrators" and "System" have checkmarks for "Full Control" - "Allow".
f. If you had to add those checkmarks, click on "Apply".
g. Click on "Advanced".
h. Put a checkmark in "Replace permission entries on all child objects with the entries shown here that apply to child objects".
i. Click "OK".
j. Click "OK" again.
k. Now close the Registry Editor
Next, you will have to uninstall the Roxio software.
1. Remove Roxio Easy Media Creator 7
a. Go to Start--->Settings--->Control Panel--->Add/Remove Programs
b. Select Roxio Easy Media Creator 7 and select "Remove"
c. Once the uninstall is complete, reboot the computer.
2. Reinstall Roxio Easy Media Creator 7
a. Insert the CD and install as you did before and then reboot.
If you have any issues uninstalling the Roxio, go to the following link to download the Microsoft Cleanup Utility...
http://support.microsoft.com/kb/290301
Run the utility after the unistallation attempt and then reboot and reinstall Roxio.
Hope this helps. Good luck.
Are you using Windows XP, Windows Vista or Windows 7?
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