Question about Dell Latitude E5500 Laptop

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I am an administrator at a law office. One of our attorneys at a satelitte office is having a problem with his Dell Latitude 5500. He used to be able to work with the laptop closed and see the screen on his external monitor. Something must have gotten pushed, because now when he closes the laptop the machine hibernates and the external screen goes dark. What is the setting to change this? thanks.

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Go to START>CONTROL PANEL>POWER OPTIONS> ADVANCED and you will see the option for "When I Close The Lid".....

If this was helpful, please indicate so, if not -comment back so we can dig further to resolve this.

Posted on Dec 31, 2010

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