Question about Bose ® SoundDock® Series II digital music system Speaker System for iPod® Silver

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My bose sounddock series II won't work properly. It makes a sound as if I was plugging in my iPod, it won't stop unless I unplug the power. The light is green and then yellow/red. Sometimes It won`t play my iPod nor my computer output but sometimes it does (yet with the strange beep sound cutting off the music). I take the battery out and the problem persists. Is there any way I can boot the system.

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Posted on Jan 02, 2017

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SOURCE: docking cradle in bose sounddock

Hi

To fix this you will need to have the dock/cradle re-soldered. I know someone who does this and does not charge a fortune. If you would like to get it fixed then let me know,

Steve
stevieoke@gmail.com

Posted on Sep 09, 2009

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  • 1 Answer

SOURCE: No sound from Bose SoundDock

I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Posted on Nov 24, 2009

  • 51 Answers

SOURCE: I need the Bose SoundDock schematics

No, but I have repaired many without a schematic. Aside from damage, there are abiot four basic failure modes. Tony

Posted on Feb 22, 2010

  • 51 Answers

SOURCE: Bose Sounddock won't play iPod touch

You probably have a broken docking connector or bad power supply. Contact www.invebo.com to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.

Posted on Aug 16, 2010

  • 17 Answers

SOURCE: Bose SoundDock will no longer

My guess is that the iPod connector in the Sounddock is loose or damaged. You can get a new connector and solder it on yourself (very difficult!) or you could get a replacement PCB at http://www.chargeconverter.com/store/index.php?route=product/category&path=37 which is quite easy to replace (see http://ridax.wordpress.com for description).

Posted on Feb 14, 2011

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Try resetting the SoundDock system. Unplug the system from power for 60 seconds. Remove the battery. Plug the system in without the battery, and see if the audio returns

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Sounds like there might be a loose connection between your iPod and the dock. Firstly make sure there is no dust or grit inside the female 30 pin of the iPod. Also make sure that there is no grit or dust around the male end on the dock. If there is grit or dust (or even if there isn't, some compressed air (you can buy this in a can) will help to clean out the connection. Also make sure that when you dock the iPod, it is seated on the dock properly. You should be able to see if it isn't seating properly. If this doesn't fix it and you are near an apple store, I would recommend taking the problem to them where they will be able to make sure that the iPod isn't causing the problem.

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Go online to Bose, contact customer support and the technical department for answers, or take it back to the place of purchase and request a exchange.

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Bose sound dock doesn't work at all


If this is the original SoundDock, the power supply in back is 4 pronged and a pin could be broken. If it makes a quiet thumping sound, then just make sure the power supply is not plugged in upside down (it's easy enough to do).
If this is the SoundDock II or the SoundDock portable, it's hard to say why this would happen, so you should call Bose on that one. There should be an indicator light that tells you when it has power..

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1 Answer

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The only 2 possibilities are: 1. The power supply IS bad and needs to be replaced. (not the cord, but the supply itself) 2. The 4-prong power supply plug at the back of the SoundDock isn't connecting properly (try flipping it upside down, or making sure "DC power" is written on top if it's a later version.)
If this is the SoundDock Portable or SoundDock II, then the problem is definitely the supply.
Bose can send a new supply for $50+, or repair a non-warrantied SoundDock for $99.

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No sound from Bose SoundDock


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

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