Question about Packard Bell Audio Players & Recorders

3 Answers

I recently bought the Studio HD edition of the Packard Bell Media Player, but my computer doesn?t seem to detect it. Any suggestions on what i can do to get it to be detected?

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  • Ali Balunywa Jan 03, 2011

    I have done that however I have a macbook laptop and still it has refused to detect it

  • Ali Balunywa Jan 04, 2011

    I recently bought the Studio HD edition of the Packard Bell Media Player, but my macbook laptop computer doesn't seem to detect it. Any suggestions on what I can do to get it to be detected?

  • Ali Balunywa Jan 04, 2011

    Dear Expert,
    I think this solution is possible with a windows PC. I am using a Macbook laptop whose instructions are dissimilar to what you have given. I will be obliged if you can customize for me.
    Ali Balunywa

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  • Master
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Hi there,
Have you tried re-installing the software?

Posted on Jan 04, 2011

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  • Master
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Hello

Go to My Computer and Right click on the icon

Click the 'Hardware' Tab

Click 'Device Manager'

Click the '+' by Universal Serial Bus Controllers

Now plug your MP3 Player in

Now click the thing which has the excalmation mark by it, it should already be highlighted

Click the 'driver' tab

Click 'uninstall',It may ask you whether you are sure, click 'yes' if it does

Now plug your device into a DIFFERENT USB port, the driver should install and all should be working fine.

Posted on Jan 04, 2011

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  • Packard Bell Master
  • 4,924 Answers

Be sure it is powered and on when you connect it ..and also the driver was installed into computer ...after that if it doesn't detect it ...run the add new hardware wizard from the control panel ..and select the already added feature..and see if it detects it ..If it do not came with a driver ..t means it is a plug and play device and it will be seen and installed auto ..
after that you should see it in the my computer folder as a drive ..(removable ) ..
al so be sure you confirm the connection with the p con the player if it asks ..(or take a look if it has a pc connection mode on menu or like a button feature)

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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