Kenmore 66312/66319 Microwave Oven Logo
Posted on Dec 31, 2010
Answered by a Fixya Expert

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The time and the light still comes on but it does not run when you push start.

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Barrett Palumbo

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  • Expert 1,772 Answers
  • Posted on Dec 31, 2010
Barrett Palumbo
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Joined: Dec 18, 2010
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Sorry to read about your problem, I hope this helps you out.

You may have a defective, keypad issue, or even a defective defective control board.

Careless troubleshooting of a microwave oven can result in death or worse. Experienced technicians have met their maker as a result of a momentary lapse of judgement while testing an oven with the cover removed. Microwave ovens are without a doubt, the most deadly type of consumer electronic equipment in wide spread use.

The power supplies for even the smallest microwave ovens operate at extremely lethal voltage and current levels. Do not attempt to troubleshoot, repair, or modify such equipment without understanding and following ALL of the relevant safety guidelines for high voltage and/or line connected electrical and electronic systems.

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Related Questions:

0helpful
1answer

Lights on , set timer push start, cook lite comes on , no cooking

The problem is more than likely caused by a defective magnetron, "heats food" it is cheaper in the long run to replace the microwave oven.
5helpful
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Heating ceases after one second

See if this describes what's happening:
  • Put in time, push start and unit runs for 2 seconds, relay clicks, unit goes off. Cook time on display goes off and clock time comes back. Bad upper interlock switch and charred connector
If so, see http://207.234.249.73/mwd/safety.txt http://207.234.249.73/mwd/disassembly.txt http://207.234.249.73/mwd/doorsw.txt

Otherwise, if the digital programmer circuit / controller does not get a feedback signal from the inverter for a period of 3 seconds, the controller will stop the cook cycle.

It may be a loose connection in the wiring between the inverter, magnetron, and/or control board, or maybe one of those components has failed.


Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

If yours is not a Panasonic, please reply back with your brand and model number so we can help you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

We changed the cooktop bulb and now nothing works. When you push the light button the light inside the microwave turns on. If you set the cook time the time counts down but nothing runs.

Check the door interlock switches. They will keep the unit from starting but you will have power everywhere else. If this is helpful, Please leave positive feedback. Thanks, SnugglePants
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1answer

No power

To enter the time you must push the clock button once before you enter the time and again after you enter the numbers. Try that and you should be all set.

Please mark this as a fixya! thanks.
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Microwave Will not work

This is usually a bad door swithc or loose or broken door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk
You can also find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
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