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I have a siemens front loading washing mashing, the door will not unlock and there is an error code E 04 is this something I can fix or do I need to call for service?

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This machine is most likely a the E04 error, which means the pump is blocked.

if in fact its a bosch you will find this should fix the error.

Bosch E04 Solution:

  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say! I'd guess you could get wet.
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free.
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. There is a small collector lip at the bottom of the cap, that is where I held my wet/dry vac to catch the water. Unscrew slowly so you don't get flooded. Take your time and keep unscrewing it until it is free.
  6. Pull out the trap that you just unscrewed and you'll most likely see the item that caused the E04 error code. There is an side of the trap that is marked that it needs to be installed facing downward, so watch for that when you put it back in.
  7. Read these directions upside down and backwards to put it all back together.
  8. Run a load and watch for leaks. You could leave the door off until you are sure you screwed the cap in tight enough.

Posted on Dec 31, 2010

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