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Brother MFC 8860DN Toner End Life Error

I replaced the toner in the MFC8860DN. I still says toner end life. I took the entire drum/toner assembly to another MFC8860DN and it works fine. So, the problem is NOT in the toner/drum assembly. Can you help figure out how to reset the MFC to detect the new toner cartridge as new and not an end life toner?

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Open the door where the toner goes. Press the 'back' button. Press *00. Do not respond to the query about the drum. Close the door. Other models may have to press the 'Options' button located near 'Copy'. This should work.

Posted on Apr 01, 2009

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  • This message would continue to appear if the drum counter was not reset when you replaced the drum.
    To reset the drum counter, follow the instructions below:

    1. Open the front cover.
    2. Press the Clear/Back key.
    3. Press 1 to reset.
    4. Close the front cover, pressing firmly on each side until they click into place.
Click Here to go to the Brother Support site for your printer.

Posted on Jul 08, 2008

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How to change the Korean or Chinese language in the set to English? Tq.

Posted on Oct 29, 2013

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KUWIT OIL COMPANY IAM FACING PROBLEM IN FAX MACHINE BROTHER 2820 MESSAGE SHOWS 'TONER LIFE END' AFTER CHANGING TONER MESSAGE REMAIN SAME PLEASE GIVE ME SOLUTION. I HAVE AROUND 24 FAX MACHINES BROTHER...


you must have remove the white mylar sheet from the catridge when loading it...if yes! you got to find back the white mylar (plastic sheet) that slot in between the drum and charger roller placed it back ( the position must be accurate) then slot in back the catridge.The white mylar sheet is to reset the drum life counter

Jan 26, 2011 | Brother Fax Machines

1 Answer

I change the drum for my fax machine, but it still says Toner Life End... and it is a bran new cartridge?? I tried turning it off and on, and unplugging it... but it still says Toner Life End... how do i...


1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


6. Close cover and see if Toner Life End error message has gone.

Good Luck and Thank You for using Fixya.

Jan 08, 2011 | Brother IntelliFax-2820 Laser Fax

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What does it mean when it says Drum near end


Order a new drum, part number DR520, from an office supply store or Brother (http://welcome.solutions.brother.com/bsc/public_s/id/us/us/en/monolasermfc/mfc8460n_all/c_o/index.html?reg=us&c=us&lang=en&prod=mfc8460n_all&cao=dr ). The drum transfers the toner onto the paper and has a finite lifetime - approx. 25000 pages (1 page/job). Change the drum when the print quality decreases or the message changes to replace drum or drum end.
To replace, open the front cover and remove the drum and toner cartridge assembly (wait until the machine cools if it has been printing). Avoid the electrodes on the assembly. Hold down the lock lever and take the toner cartridge out of the drum unit. Unpack the new drum and put the toner cartridge in the new drum (when it is locked the lever should lift automatically). Place the assembly back in the all-in-one. Do not close the front cover. Press Clear/Back on the control panel. The LCD should ask "Replace Drum?". Use the up/down arrows to select 1. Yes and hit OK. When the LCD shows "Accepted", close the cover.

I hope this helps.

Cindy Wells

Jun 03, 2010 | Brother MFC-3320CN Plain Paper Inkjet Fax

3 Answers

I replaced already new toner cartridge for my brother fax machine mfc-7220 but still the on screen message is appearing on the display "TONER LIFE END". Pls help me to solve this problem. Tnx and God bless...


I replaced already new toner cartridge for my brother fax machine mfc-2820 but still the on screen message is appearing on the display "TONER LIFE END".
Pls help me to solve this problem.

Apr 12, 2010 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Toner life


where and how to find the reset actuator?

Nov 06, 2007 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax machine 2820


Make sure that you are not using generic supplies. Using generic supplies or supplies that have been refilled will cause the unit to give false errors. There is white piece of plastic inside the semi circular opening, if you do not see a white semi circular opening it is either a generic toner or starter toner and you will need to replace the toner with a authentic toner. You may try this also: 1. Remove the drum and toner, separate the drum and toner and then rock the toner from side to side. 2 Put the drum and toner back together and clean the corona wire ten times. 3 Put the drum and toner back inside the machine and close the cover, if you still have toner life end try this: a Open the front cover b press the options key, the LCD will say "replace drum?" c press the start key. and then press 10 on your dial pad. the display should say accepted for about 2 seconds and then say cover open. d close the cover, if the display still has toner life end, you will need to replace the toner

Oct 03, 2007 | Brother IntelliFax-2820 Laser Fax

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