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When i go to turn on my dell laptop it makes a ticking noise like a clock and then it goes black does not load up and tells me it cant find the internal hard drive.

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Assuming there is no CD in the drive, the ticking sound you describe sounds like hard drive activity, or at least a hard drive that is trying to actuate. Did you or someone else drop the laptop? This is normally a result of the reading heads being out of alignment with the disc platters, a damaged bearing, or a power isssue to the drive that is preventing the reading heads reading the disc platters.

Either way, it is normally a harbinger of death as far at the hard drive is concerned, you will most likely need to replace the drive.

SOMETIMES, you can get the hard drive working one last time to pull any data off you need, this can be done by (assuming it is a SATA drive) connecting it to a spare SATA port on another computer and getting the data copied off. One extreme measure is to place the drive in a sealed bag to prevent condensation and stick it in the freezer for a day, before connecting it to the computer.. I used to laugh at this but it does work.. causes the disc platters to contract and gives enough time to recover data before it warms up again

Posted on Dec 31, 2010

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