Question about Acer Aspire 5742Z-4200 Notebook

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Hi I bought a new ACER 5742 laptop yesterday. Its not recognising the CD's but showing the D:/ drive I have uninstalled the CD-ROM and restarted laptop, but doesn't help me.

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AS you bought it yesterday, I wouldn't mess with it. Take it back and accept it again when the sales person demonstrates it working or demand a replacement.

Posted on Dec 31, 2010

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1 Answer

Acer 5738g doesn't recognise cd player


> Is the cd player seen in my computer
> go to device manager locate cd rom drive - right click an uninstall device
> reboot
should do the trick

Oct 11, 2013 | Acer Computers & Internet

2 Answers

Hi Im trying to restore my acer aspire 5742 back to factory default in windows7. I do not know how to start the process, I have the recovery discs I took them the day I bought it. Can you help please....


Hi
Please save any files or photo,s that you may have on your laptop ist


Then you could try this method without using the disks
Click Start" menu

Click Programs

Click Acer Recovery Management

Click the Restore button on the bottom of the dialog box that opens

Click Restore System to Factory Default

Click Yes in the warning dialog box which asks if you wish to continue the recovery process

Click yes Start to restore the computer to the default factory settings

Sometimes there is a default acer password which is quite often 000000 that is 6 zero's


or place the recovery disk into your cd

restart the laptop pressing F12 i believe

then follow on screen instructions


many thanks

please let us know if this has helped you so that we can hopefully help others

Jun 19, 2011 | Acer Aspire 5742Z-4200 Notebook

1 Answer

I have just bought Acer Aspire 5742 and included is the Super Multi DL Drive. 1. I am unable to fit in my ordinary CDs and DVDs, so does this mean that I have to buy special CDs and DVDs in order to use...


before making any changes or commitments to buy new cd/dvd
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Dec 17, 2010 | Acer (KV.16X04.007) DVD Drive

1 Answer

The CD drive of my laptop Acer Aspire 4530 is not working. I've tried four CDs/DVDs, but it doesn't recognise them. I tried restarting. Is there something that I need to check on my laptop?


Open "My Computer".
Do you see an icon for the CD-drive?
If not, then you have a hardware problem (no electrical power to the drive, or the "data" cable is not connected, or the electronics inside the CD-ROM have failed).

Take your computer to a qualified technician, and get him/her to install a brand-new CD/DVD reader/writer, to replace the "dead" one.

Sep 26, 2010 | Acer Aspire 4530-5889 Notebook PC

1 Answer

System give blue screen each time i try to play a DVD cd


I also have an Acer but in my case it does not recognise the DVD.

I uninstall it then reboot.

Winders then reinstalls the DVD and all is OK for a while again.

Jan 15, 2010 | Acer (91.AB264.023) Internal 32x CD-ROM...

1 Answer

No dvd/cd rom icon


From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.

Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.

Sep 06, 2009 | Acer (91.47A37.001) CD-ROM Drive

1 Answer

DVD ROM MISSING FROM PC USING NERO/CD BURNER XP ETC.


dvd rom drive only writes cd not dvd dvd can be written by dvdRAM

Jul 07, 2009 | Computers & Internet

1 Answer

Installing hardware/software files


if you cannot autoplay
just open drive to view files and then scroll till you see setup
when i installed my programs i used a usb downloded my programs from my desktop then ran them on my acer with the usb
flash\memory drive

Jan 31, 2009 | Acer Aspire One PC Notebook

1 Answer

Advent 7113 - dvd/cd


hi
you need to check if the drive is Cd rom or a DVD rom if you try to play a DVD on a Cd rom it wont play, IF you are doing everything right then
try this
Go to my computer i mean right click on my computer and click on properties and then hardward tab >> and device manger>> and under DVD and cd right click on it and uninstall it and restart the system

Jun 08, 2008 | Computers & Internet

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