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I have assemble a Canon Copier ImageRUNNER 2500 series and when copying the (halfway), the paper jams and the machine advises I open the Right door to remove the jam. The error code is 0021. The machine is brand new. Advise. Mutisya.

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Hi
I have set up three new machines with this problem. It has been the registration sensor arm out of place.

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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1 Answer

Obstructed copy


Typically when labels come off the paper, the get stuck on the Fuser (the heating rollers just as the paper exits the machine) Open up the printer and turn the round hand that you would clear a jam with, and look on the roller to see if they are stuck there.

They are also known to get stuck in the paper tray or pickup assembly. Follow the paper path through the machine and you will find them.

Good Luck

Jun 03, 2012 | Canon ImageRUNNER 330s Copier

1 Answer

When I went to run the copy machine this morning it jammed. The paper jammed where it grabs the paper. I removed the drawer and got the paper out. Put the drawer back in the machine and it was fine. I...


This could be a faulty sensor, but as a no cost option it could also be a worn pickup roller.. just try to roughen it with some sandpaper... see if that helps..

Apr 19, 2017 | Canon imageRUNNER 210S Copier

1 Answer

The copier copies but the paper stays in the machine


sounds like to me the fixing assempbly needs to be worked on. there could be a broken drive gear in the fixing assembly that is not turning the fuser rollers properly and is causing the copier to jam

May 27, 2010 | Canon ImageRUNNER 330s Copier

1 Answer

Copier keeps telling us there is paper jam, we have looked where screen shows jam and find nothing. We have taken out the paper tray, still don't find even a tiny scrap of paper anywhere.


There are several possibilities. After you inspect for the Jam and close the drawer, does the copier come to ready? Have you checked the behind the doors on the right side. If the copier comes to ready and you press the start button does the copier jam right away. If so check the dial on the paper drawer and be sure its set to the right size paper. If its not the copier will jam, right away. It is important with a Canon to check all areas and open both the paper drawer and the right side doors when checking for jam, if the right sequence is not followed in checking for jams the jam may not clear. If still Jammed you might take some canned air open the right side door and blow out the paper feed area, a sensor may be blocked or dusty. If all else fails turn the machine off and un-plug it from the wall, let it set a few minutes and plug it in and try it again.

May 20, 2010 | Canon imageRUNNER 2000 Copier

1 Answer

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try cleaning your pick up rollers but sounds like they need replacing, just clean them with window cleaner and rag

Apr 09, 2009 | Canon imageRUNNER 5570 Copier

1 Answer

Canon Copier MF 6530 stopped printing after a paper jam, everthing else works fine no error code just won't print. I have remove the cartridge shook it and still nothing. Do you have any suggestions?...


I would reset the Photo conductor unit. It will have a Green drum in it. I would make sure it is set in the machine all the way, and that the drum door opens completly. BLANK copies are and indication the paper has NOT touched the drum to recieve an image.

Apr 04, 2009 | Canon imageRUNNER 5570 Copier

1 Answer

Canon PC 1060 has a paper jam that we can't get to


It sounds like the paper jam is in the fixing assembly, and you can not access it unless you take it to a service center for canon products.

Nov 10, 2008 | Canon imageRUNNER 5570 Copier

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